Exhibit 99.1
- 1245 Q Street, Lincoln, NE 68508
- P: 1 800 388 4264 | F: 402 475 9061
- nrchealth.com
NRC HEALTH ANNOUNCES SECOND QUARTER 2026 RESULTS
Second quarter TRCV* increased 11% year-over-year to $151.9 million
LINCOLN, Nebraska, July 28, 2026 — NRC Health (NASDAQ: NRC), a leader in healthcare experience improvement solutions, today announced results for the second quarter 2026.
"Our second quarter was a success on many fronts, including double-digit TRCV growth over the prior year, strong go-to-market and solutions delivery execution, continued commercialization of our product innovations, and the strongest bookings performance for The Governance Institute in seven years, positioning us well for a strong second half of 2026,” said Trent Green, CEO of NRC Health. “As healthcare organizations increasingly seek partners who can help improve experience outcomes, strengthen governance, and build enduring brand value, we believe NRC Health is uniquely differentiated through our three connected strengths: delivering continuous consumer and patient insights, providing trusted partnership and strategic engagement with healthcare leaders, and enabling actions that lead to improved outcomes.”
Second Quarter 2026 Highlights
- TRCV: Total Recurring Contract Value (TRCV)* was $151.9 million, up 11% year-over-year
- Revenue: Total revenue was $35.4 million for the three months ended June 30, 2026, up 4% from the prior year
- Net Income/Loss: GAAP net loss was ($3.3) million, representing (9%) of revenue, and Adjusted Net Income* was $6.9 million, representing 19% of revenue, with the adjustment primarily reflecting previously announced accelerated vesting of stock and associated cash bonuses (“Adjustment Items”)
- Earnings/Loss Per Share: GAAP net loss per fully diluted share was ($0.15) on 22.0 million fully diluted shares; Adjusted net income per diluted share* was $0.31 on 22.0 million fully diluted shares
- Adjusted EBITDA: Adjusted EBITDA* was $9.4 million, representing 27% of revenue
- Cash Flow: Net cash flow from operating activities was $1.4 million, representing 4% of revenue; Free cash flow* was $0.1 million, in each case reflecting cash payment of approximately $2.9 million related to and included in the Adjustment Items
** These financial measures are defined below under the headings* “Non-GAAP Financial Measures” and “Total Recurring Contract Value.” Reconciliations of the non-GAAP measures to their most closely comparable GAAP measures are included in the tables in this release.
Dividend Declaration
The Company’s Board of Directors on July 15, 2026, declared a quarterly cash dividend of $0.16 per share. The dividend will be payable on Friday, October 9, 2026, to shareholders of record as of the close of business on Friday, September 25, 2026.
© NRC Health
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Earnings Call Information
The company will be hosting a conference call to discuss the financial results on Tuesday, July 28, 2026, at 4:30 p.m. ET. A live webcast and replay of the call will be available on the NRC Health Investor Relations website at nrchealth.com/investor-relations.
About NRC Health
For more than 45 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know the patients, families, consumers, employees, and communities they serve on a human level. Guided by its uniquely empathic heritage, human-centered approach, unmatched national market research, and emphasis on consumer preferences, NRC Health is transforming the healthcare experience, creating strong outcomes across the healthcare journey. For more information, email info@nrchealth.com, or visit www.nrchealth.com.
Total Recurring Contract Value
Total Recurring Contract Value, or TRCV, is viewed by management as a leading indicator of our future revenue trends. It represents the total annualized contract value under customer contracts that are in effect or contractually committed as of the most recent quarter-end, based on contractual pricing and term provisions, and expected to be in force over the subsequent 12 months. TRCV is an operating metric and is not a measure of revenue recognized under U.S. GAAP.
Non-GAAP Financial Measures
In addition to consolidated GAAP financial measures, NRC Health reviews various non-GAAP financial measures that management believes to be important in the evaluation of its operating results and performance, including “Adjusted Net Income,” “Adjusted Earnings per Share,” “Adjusted EBITDA,” “Adjusted EBITDA Margin,” “Free Cash Flow,” and “Free Cash Flow Margin.” Reconciliations of GAAP to non-GAAP financial information are provided later in this release.
NRC Health believes Adjusted Net Income, Adjusted Earnings per Share, Adjusted EBITDA, and Adjusted EBITDA Margin are helpful supplemental measures to assist management and investors in evaluating the Company’s operating results as (i) they exclude certain items that are unusual in nature or whose fluctuation from period to period do not necessarily correspond to changes in the operations of NRC Health’s business, and (ii) the exclusion of non-cash stock compensation is useful for investors applying certain valuation metrics and is consistent with the leverage ratio for our credit facility.
Adjusted Net Income represents net income adjusted to add back management transition costs and non-cash stock compensation and the related tax. The income tax effect on non-GAAP adjustments is calculated by applying the Company's blended federal and state statutory rate to the deductible portion of each adjustment; amounts nondeductible under Section 162(m) of the Internal Revenue Code receive no tax effect. Adjusted EBITDA represents net income before interest, taxes, depreciation, amortization, management transition costs, and non-cash stock compensation items. Adjusted EBITDA Margin represents Adjusted EBITDA divided by our revenue.
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Management transition costs, presented in the Company's prior earnings releases as "non-recurring executive compensation," consist of costs related to the Company's executive leadership transition. The caption was revised in the current period to more accurately reflect the composition of these costs. For the three and six months ended June 30, 2025, these costs consisted of bonuses tied to compensation arrangements for our new CEO and existing executive leaders. For the three and six months ended June 30, 2026, these costs consist of bonuses paid to certain executives to cover anticipated tax obligations in connection with amendments to their 2025 equity awards, as previously disclosed, and approximately $270,000 of severance costs incurred in connection with team restructurings implemented by newly appointed executives.
NRC Health considers Free Cash Flow to be a measure that provides useful information to management and investors about our liquidity. Free Cash Flow does not represent residual cash flow available for discretionary expenditures. We define Free Cash Flow as net cash provided by operating activities less capital expenditures. Free Cash Flow Margin represents Free Cash Flow divided by our revenue.
There is no comprehensive, authoritative guidance for the presentation of such non-GAAP information, which is only meant to supplement GAAP results by providing additional information that management utilizes to assess performance.
Media Contact
marketing@nrchealth.com
Investor Contact
ir@nrchealth.com
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Condensed Consolidated Statements of Income
In thousands except per share data, unaudited
| Line item | Three months ended June 30, 2026 | Three months ended June 30, 2025 | Six months ended June 30, 2026 | Six months ended June 30, 2025 |
|---|---|---|---|---|
| Revenue | $35,392 | $34,038 | $70,195 | $67,588 |
| Operating expenses: | ||||
| Direct | 13,564 | 12,974 | 27,210 | 26,031 |
| Selling, general, and administrative | 22,945 | 17,734 | 36,364 | 28,089 |
| Depreciation and amortization | 2,121 | 1,742 | 4,290 | 3,284 |
| Total operating expenses | 38,630 | 32,450 | 67,864 | 57,404 |
| Operating income (loss) | (3,238) | 1,588 | 2,331 | 10,184 |
| Other income (expense): | ||||
| Interest income | 20 | 21 | 55 | 41 |
| Interest expense | (1,321) | (1,032) | (2,576) | (1,932) |
| Other, net | 2 | 4 | 32 | 11) |
| Total other expense | (1,299) | (1,007) | (2,489) | (1,880) |
| Income (loss) before income taxes | (4,537) | 581 | (158) | 8,304 |
| Provision for income taxes | (1,254) | 687 | (97) | 2,623 |
| Net income (loss) | $(3,283) | $(106) | $(61) | $5,681 |
| Earnings (loss) per share of common stock: | ||||
| Basic | $(0.15) | $(0.01) | $(0.01) | $0.25 |
| Diluted | $(0.15) | $(0.01) | $(0.01) | $0.25 |
| Weighted average shares and share equivalents outstanding: | ||||
| Basic | 22,009 | 22,658 | 21,905 | 22,814 |
| Diluted | 22,009 | 22,658 | 21,905 | 22,820 |
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Condensed Consolidated Balance Sheets
Dollars in thousands except share amounts and par value
| Line item | June 30,2026 | December 31,2025 |
|---|---|---|
| (unaudited) | ||
| Assets | ||
| Current assets: | ||
| Cash and cash equivalents | $3,327 | $4,139 |
| Accounts receivable, net | 9,324 | 11,108 |
| Other current assets | 10,155 | 4,962 |
| Total current assets | 22,806 | 20,209 |
| Property and equipment, net | 39,497 | 40,474 |
| Goodwill | 66,152 | 66,152 |
| Other, net | 7,697 | 8,043 |
| Total assets | $136,152 | $134,878 |
| Liabilities and Shareholders’ Equity | ||
| Current liabilities: | ||
| Current portion of notes payable, net of unamortized debt issuance costs | $4,016 | $4,014 |
| Accounts payable and accrued expenses | 4,990 | 4,066 |
| Accrued wages and bonuses | 5,355 | 7,218 |
| Deferred revenue | 16,716 | 16,201 |
| Dividends payable | 3,542 | 3,625 |
| Other current liabilities | 400 | 1,496 |
| Total current liabilities | 35,019 | 36,620 |
| Notes payable, net of current portion and unamortized debt issuance costs | 86,012 | 75,021 |
| Other non-current liabilities | 8,572 | 9,247 |
| Total liabilities | 129,603 | 120,888 |
| Shareholders’ equity: | ||
| Preferred stock, $0.01 par value, authorized 2,000,000 shares, none issued | - | - |
| Common stock, $0.001 par value; authorized 110,000,000 shares, issued 31,975,649 in 2026 and 31,966,504 in 2025, outstanding 22,139,315 in 2026 and 22,637,252 in 2025 | 32 | 32 |
| Additional paid-in capital | 192,998 | 183,880 |
| Retained earnings (accumulated deficit) | (24,507) | (17,298) |
| Treasury stock | (161,974) | (152,624) |
| Total shareholders’ equity | $6,549 | $13,990 |
| Total liabilities and shareholders’ equity | $136,152 | $134,878 |
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Condensed Consolidated Statements of Cash Flows
In thousands, unaudited
| Line item | Three months ended June 30, 2026 | Three months ended June 30, 2025 | Six months ended June 30, 2026 | Six months ended June 30, 2025 |
|---|---|---|---|---|
| Cash flows from operating activities: | ||||
| Net income | $(3,283) | $(106) | $(61) | $5,681 |
| Adjustments to reconcile net income to net cash provided by operating activities: | ||||
| Depreciation and amortization | 2,121 | 1,742 | 4,290 | 3,284 |
| Deferred income tax expense (benefit) | - | (1,892) | (36) | (32) |
| Reserve for uncertain tax positions | 52 | 73 | (4) | 149 |
| Non-cash share-based compensation expense | 7,371 | 307 | 8,979 | 478 |
| Change in fair value of contingent consideration | - | 51 | - | 82 |
| Loss on extinguishment of debt | - | - | - | 67 |
| Amortization of debt issuance costs | 27 | 32 | 54 | 47 |
| Net changes in assets and liabilities: | ||||
| Trade accounts receivable | 1,509 | (1,090) | 1,784 | (1,362) |
| Prepaid expenses and other current and long-term assets | 330 | (395) | (1,297) | (2,814) |
| Deferred contract costs, net | 192 | (35) | (433) | (11) |
| Operating lease assets and liabilities, net | (1) | (27) | (31) | (53) |
| Accounts payable | (719) | (470) | 223 | 157 |
| Accrued expenses, wages, and bonuses | (120) | 1,140 | (1,009) | 668 |
| Income taxes receivable and payable | (5,612) | (571) | (4,347) | (651) |
| Deferred revenue | (481) | 102 | 454 | (183) |
| Net cash provided by (used in) operating activities | 1,386 | (1,139) | 8,566 | 5,507 |
| Cash flows from investing activities: | ||||
| Capital expenditures | (1,324) | (3,010) | (3,158) | (5,996) |
| Net cash used in investing activities | (1,324) | (3,010) | (3,158) | (5,996) |
| Cash flows from financing activities: | ||||
| Borrowings on notes payable | - | 19,943 | - | 47,681 |
| Payments on notes payable | (1,031) | (722) | (2,061) | (29,446) |
| Borrowings on revolving loan | 19,500 | 20,000 | 22,000 | 28,000 |
| Payments on revolving loan | (6,500) | (23,500) | (9,000) | (28,003) |
| Payment of debt issuance costs | - | (73) | - | (135) |
| Payments on finance lease obligations | (2) | (3) | (5) | (5) |
| Proceeds from the exercise of share-based awards | - | - | 139 | 132 |
| Payment of acquisition contingent consideration | - | - | (484) | (280) |
| Repurchase of shares for treasury | (7,643) | (5,990) | (9,578) | (10,910) |
| Payment of dividends on common stock | (3,606) | (2,734) | (7,231) | (5,504) |
| Net cash provided by (used in) financing activities | 718 | 6,921 | (6,220) | 1,530 |
| Change in cash and cash equivalents | 780 | 2,772 | (812) | 1,041 |
| Cash and cash equivalents at beginning of period | 2,547 | 2,502 | 4,139 | 4,233 |
| Cash and cash equivalents at end of period | $3,327 | $5,274 | $3,327 | $5,274 |
NRC Health Announces First Quarter 2026 Results
July 28, 2026
NRC HEALTH
Reconciliation of GAAP to Non-GAAP Financial Measures
(In thousands, except per share data, unaudited)
Adjusted Net Income and Adjusted Earnings per Share
| Line item | Three months ended June 30, 2026 | Three months ended June 30, 2025 | Six months ended June 30, 2026 | Six months ended June 30, 2025 |
|---|---|---|---|---|
| Net income (loss) | $(3,283) | $(106) | $(61) | $5,681 |
| Add back: | ||||
| Management transition costs¹ | 3,160 | 6,640 | 3,160 | 6,640 |
| Tax on management transition costs ² | (180) | (468) | (180) | (468) |
| Non-cash stock compensation | 7,371 | 307 | 8,979 | 478 |
| Tax on non-cash stock compensation ² | (210) | 22 | (470) | (21) |
| Adjusted net income | $6,858 | $6,395 | $11,428 | $12,310 |
| Earnings (loss) per share of common stock, diluted | $(0.15) | $(0.01) | $(0.01) | $0.25 |
| Weighted average shares and share equivalents outstanding, diluted | 22,009 | 22,658 | 21,905 | 22,820 |
| Adjusted earnings per share of common stock, diluted | $0.31 | $0.28 | $0.52 | $0.54 |
| Adjusted weighted average shares and share equivalents outstanding, diluted | 22,113 | 22,661 | 22,049 | 22,820 |
| 1) | See 'Non-GAAP Financial Measures' above for a description of the composition of management transition costs and the change from prior period presentation. |
|---|
| 2) | The income tax effect on management transition costs and non-cash stock compensation reflects only the tax deductible portion of these add-backs; compensation subject to the deduction limitation under Section 162(m) of the Internal Revenue Code receives no offsetting tax benefit. Because the current period reflects a pre-tax loss rather than pre-tax income, the income tax provision does not fully reflect the impact of the non-deductibility that would be captured in a profitable period, which has the effect of increasing Adjusted Net Income for the period. |
|---|
NRC Health Announces First Quarter 2026 Results
July 28, 2026
Adjusted EBITDA and Adjusted EBITDA Margin
| Line item | Three months ended June 30, 2026 | Three months ended June 30, 2025 | Six months ended June 30, 2026 | Six months ended June 30, 2025 |
|---|---|---|---|---|
| Net income (loss) | $(3,283) | $(106) | $(61) | $5,681 |
| Add back: | ||||
| Depreciation and amortization | 2,121 | 1,742 | 4,290 | 3,284 |
| Interest expense | 1,321 | 1,032 | 2,576 | 1,931 |
| Income taxes | (1,254) | 687 | (97) | 2,623 |
| Management transition costs¹ | 3,160 | 6,640 | 3,160 | 6,640 |
| Non-cash stock compensation | 7,371 | 307 | 8,979 | 478 |
| Adjusted EBITDA | $9,436 | $10,302 | $18,847 | $20,637 |
| Net income (loss) margin | (9 | - | - | 8% |
| Adjusted EBITDA margin | 27% | 30% | 27% | 31% |
| 1) | See 'Non-GAAP Financial Measures' above for a description of the composition of management transition costs and the change from prior period presentation. |
|---|
Free Cash Flow and Free Cash Flow Margin
| Line item | Three months ended June 30, 2026 | Three months ended June 30, 2025 | Six months ended June 30, 2026 | Six months ended June 30, 2025 |
|---|---|---|---|---|
| Net cash provided by (used in) operating activities | $1,386 | $(1,139) | $8,566 | $5,507 |
| Less: | ||||
| Capital expenditures | 1,324 | 3,010 | 3,158 | 5,996 |
| Free cash flow | $62 | $(4,149) | $5,408 | $(489) |
| Net cash provided by operating activities margin | 4% | (3 | 12% | 8% |
| Free cash flow margin | - | (12 | 8% | (1 |