Operating Expenses

Total Variable Customer Engagement Expenses

American Express Total Variable Customer Engagement Expenses increased by 9.9% to $8.46B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 16.9%, from $7.24B to $8.46B.

Analysis

StatementIncome Statement
SectionOperating Expenses
First reportedQ1 2024
Last reportedQ1 2026Apr 23, 2026
Metric ID: axp_total_variable_customer_engagement_expenses

Historical Data

7 periods
 Q1 '24Q2 '24Q3 '24Q1 '25Q2 '25Q3 '25Q1 '26
Value$6.34B$6.81B$6.78B$7.24B$7.51B$7.70B$8.46B
QoQ Change+7.4%-0.5%+6.8%+3.8%+2.5%+9.9%
YoY Change+14.2%+10.3%+13.6%+16.9%
Range$6.34B$8.46B
CAGR+21.2%
Avg YoY Growth+13.7%
Median YoY Growth+13.9%
Current Streak4 quarters growth

Business Segments

View all
SegmentQ1 '25Q2 '25Q3 '25Q4 '25Q1 '26
USCS$3.88B$3.97B$4.15B$4.56B$4.61B
CS$1.75B$1.79B$1.73B$1.90B$1.99B
ICS$1.31B$1.45B$1.51B$1.67B$1.55B
GMNS$283.00M$288.00M$298.00M$341.00M$306.00M
Total$7.24B$7.51B$7.70B$8.46B

Frequently Asked Questions

What is American Express's total variable customer engagement expenses?
American Express (AXP) reported total variable customer engagement expenses of $8.46B in Q1 2026.
How has American Express's total variable customer engagement expenses changed year-over-year?
American Express's total variable customer engagement expenses increased by 16.9% year-over-year, from $7.24B to $8.46B.