Chubb Insurance, Other — Policyholder Account Balance, Surrender and Withdrawal increased by 11.1% to $50.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 2.0%, from $51.00M to $50.00M. Over 4 years (FY 2021 to FY 2025), Insurance, Other — Policyholder Account Balance, Surrender and Withdrawal shows an upward trend with a 29.9% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Lower surrender rates are generally preferred as they indicate higher customer retention and stability.
This measures the total outflows resulting from policyholders voluntarily terminating their contracts or withdrawing fun...
Commonly referred to as 'Surrender Rates' or 'Policy Lapses' in the insurance industry.
cb_segment_insurance_other_policyholder_account_balance_surrender_and_withdrawal| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $16.50M | $16.50M | $16.50M | $17.00M | $18.00M | $4.00M | $45.00M | $8.00M | $33.00M | $72.00M | $79.00M | $77.00M | $76.00M | $49.00M | $76.00M | $51.00M | $43.00M | $49.00M | $45.00M | $50.00M |
| QoQ Change | — | +0.0% | +0.0% | +3.0% | +5.9% | -77.8% | >999% | -82.2% | +312.5% | +118.2% | +9.7% | -2.5% | -1.3% | -35.5% | +55.1% | -32.9% | -15.7% | +14.0% | -8.2% | +11.1% |
| YoY Change | — | — | — | — | +9.1% | -75.8% | +172.7% | -52.9% | +83.3% | >999% | +75.6% | +862.5% | +130.3% | -31.9% | -3.8% | -33.8% | -43.4% | +0.0% | -40.8% | -2.0% |