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Amazon AMZN Gift card — Customer Liability
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Where this comes from
Reported directly by Amazon in its filing.
Tagged under the XBRL concept us-gaap:ContractWithCustomerLiability.
The source filing: Amazon’s 10-K, filed February 6, 2026.
- Filed
- Feb 5, 2026, 7:00 PM EST
- Fiscal year
- FY2025
- Accession
- 0001018724-26-000004
As of December 31, 2024 and 2025, our liabilities for payroll related expenses were $7.5 billion and $10.5 billion and our liabilities for unredeemed gift cards were $5.4 billion and $5.6 billion. We reduce the liability for a gift card when redeemed by a customer. The portion of gift cards that we do not expect to be redeemed is recognized based on customer usage patterns.
Item 8. Financial Statements and Supplementary Data
FAQ
- What is Amazon's gift card — customer liability?
- Amazon (AMZN) reported gift card — customer liability of $5.6B in Q4 2025.
- How has Amazon's gift card — customer liability changed year-over-year?
- Amazon's gift card — customer liability increased by 3.7% year-over-year, from $5.4B to $5.6B.
- What does gift card — customer liability mean?
- This metric represents the total value of unredeemed gift cards and store credits issued to customers that remain outstanding at the end of the reporting period. It is recorded as a deferred revenue liability on the balance sheet because the company has received cash upfront but has not yet fulfilled its obligation to provide goods or services. This balance is a key indicator of future purchasing power within the company's ecosystem and potential 'breakage' income from cards that are never used.
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