Business Segments · Claim frequency
Cigna Healthcare — Claim frequency
Cigna Cigna Healthcare — Claim frequency remained flat by 0.0% to 122500000.0% in Q4 2025 compared to the prior quarter. Year-over-year, this metric declined by 7.5%, from 132500000.0% to 122500000.0%. Over 3 years (FY 2022 to FY 2025), Cigna Healthcare — Claim frequency shows relatively stable performance with a -0.7% CAGR.
Analysis
StatementSegment
CategoryEfficiency
SignalContext dependent
VolatilityModerate
First reportedQ1 2022
Last reportedQ4 2025Feb 26, 2026
How to read this metric
An increase suggests higher member utilization or growth in the covered population, while a decrease may indicate lower service demand or changes in plan design.
Detailed definition
This metric represents the total volume of medical claims processed within the healthcare segment during a specific repo...
Peer comparison
Commonly reported by health insurers as 'total claims processed' or 'utilization volume' to gauge operational scale.
Metric ID:
ci_segment_cigna_healthcare_claim_frequencyHistorical Data
4 years
| FY'22 | FY'23 | FY'24 | FY'25 | |
|---|---|---|---|---|
| Value | 500,000,000% | 550,000,000% | 530,000,000% | 490,000,000% |
| YoY Change | — | +10.0% | -3.6% | -7.5% |
Range490,000,000% – 550,000,000%
CAGR-0.7%
Avg YoY Growth-0.4%
Median YoY Growth-3.6%
Current Streak2 years decline
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Frequently Asked Questions
- What is Cigna's cigna healthcare — claim frequency?
- Cigna (CI) reported cigna healthcare — claim frequency of 122500000.0% in Q4 2025.
- How has Cigna's cigna healthcare — claim frequency changed year-over-year?
- Cigna's cigna healthcare — claim frequency decreased by 7.5% year-over-year, from 132500000.0% to 122500000.0%.
- What is the long-term trend for Cigna's cigna healthcare — claim frequency?
- Over 3 years (2022 to 2025), Cigna's cigna healthcare — claim frequency has grown at a -0.7% compound annual growth rate (CAGR), from 500000000.0% to 490000000.0%.
- What does cigna healthcare — claim frequency mean?
- The total number of medical claims processed by the healthcare segment.