Business Segments · Claim frequency
Cigna Healthcare — Claim frequency
Cigna Cigna Healthcare — Claim frequency remained flat by 0.0% to $1.23M in Q4 2025 compared to the prior quarter. Year-over-year, this metric declined by 7.5%, from $1.33M to $1.23M. Over 3 years (FY 2022 to FY 2025), Cigna Healthcare — Claim frequency shows relatively stable performance with a -0.7% CAGR.
Analysis
StatementSegment
CategoryEfficiency
SignalContext dependent
VolatilityModerate
First reportedQ1 2022
Last reportedQ4 2025
How to read this metric
An increase suggests higher member utilization or growth in the covered population, while a decrease may indicate lower service demand or changes in plan design.
Detailed definition
This metric represents the total volume of medical claims processed within the healthcare segment during a specific repo...
Peer comparison
Commonly reported by health insurers as 'total claims processed' or 'utilization volume' to gauge operational scale.
Metric ID:
ci_segment_cigna_healthcare_claim_frequencyHistorical Data
4 years
| FY'22 | FY'23 | FY'24 | FY'25 | |
|---|---|---|---|---|
| Value | 5M | 5.5M | 5.3M | 4.9M |
| YoY Change | — | +10.0% | -3.6% | -7.5% |
Range4.9M – 5.5M
CAGR-0.7%
Avg YoY Growth-0.4%
Median YoY Growth-3.6%
Current Streak2 years decline
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Frequently Asked Questions
- What is Cigna's cigna healthcare — claim frequency?
- Cigna (CI) reported cigna healthcare — claim frequency of $1.23M in Q4 2025.
- How has Cigna's cigna healthcare — claim frequency changed year-over-year?
- Cigna's cigna healthcare — claim frequency decreased by 7.5% year-over-year, from $1.33M to $1.23M.
- What is the long-term trend for Cigna's cigna healthcare — claim frequency?
- Over 3 years (2022 to 2025), Cigna's cigna healthcare — claim frequency has grown at a -0.7% compound annual growth rate (CAGR), from $5.00M to $4.90M.
- What does cigna healthcare — claim frequency mean?
- The total number of medical claims processed by the healthcare segment.