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Cigna CI Cigna Healthcare — Claim frequency

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Other financials

Income statement

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Revenue$71.7B+6.7%
Gross profit$15.0B+7.6%
Operating income$2.7B+16.0%
Net income$1.7B+1.7%
EPS (diluted)$6.29+10.2%

Balance sheet

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Cash & equivalents$6.3B+45.5%
Total debt$31.9B
Total equity$42.6B+6.0%
Total assets$157.08B+3.6%

Cash flow

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Operating cash flow$1.1B-41.1%

Valuation

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Market cap$71.48B-0.8%
Enterprise value$97.06B
P/E11.5×-1.9×
P/S0.3×0.0×

Profitability

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Gross margin20.6%-3.7pp
Operating margin3.5%+0.1pp
Net margin2.2%+0.1pp
FCF margin5.5%

Returns & leverage

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Return on equity15%+1.8pp
Debt / equity0.7×
Current ratio0.8×+0.1×

Where this comes from

Reported directly by Cigna in its filing.

Tagged under the XBRL concept ci:ShortdurationInsuranceContractsNumberOfPaidClaims.

The source filing: Cigna’s 10-K, filed February 26, 2026.

Filed
Feb 26, 2026, 12:08 PM EST
Fiscal year
FY2025
Accession
0001739940-26-000006

There is no single or common claim frequency metric used in the health care industry. The Company believes a relevant metric for its health insurance business is the number of customers for whom an insured medical claim was paid. Customers for whom no insured medical claim was paid are excluded from the calculation. Claims that did not result in a liability are not included in the frequency metric. The claim frequency for 2025 and 2024 was approximately 4.9 million and 5.3 million, respectively.

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

FAQ

What is Cigna's cigna healthcare — claim frequency?
Cigna (CI) reported cigna healthcare — claim frequency of 122,500,000% in Q4 2025.
How has Cigna's cigna healthcare — claim frequency changed year-over-year?
Cigna's cigna healthcare — claim frequency decreased by 7.5% year-over-year, from 132,500,000% to 122,500,000%.
What is the long-term trend for Cigna's cigna healthcare — claim frequency?
Over 3 years (2022 to 2025), Cigna's cigna healthcare — claim frequency has grown at a -0.7% compound annual growth rate (CAGR), from 500,000,000% to 490,000,000%.
What does cigna healthcare — claim frequency mean?
This metric represents the total volume of medical claims processed within the healthcare segment during a specific reporting period. It serves as a primary indicator of member utilization rates and the overall activity level of the insurance business. Monitoring this helps assess the demand for health services and the operational throughput of the claims administration system.

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