What is Five9's gross margin?

Five9 (FIVN) reported gross margin of 55.3% in Q1 2026.

How has Five9's gross margin changed year-over-year?

Five9's gross margin increased by 1.5% year-over-year, from 54.5% to 55.3%.

What is the long-term trend for Five9's gross margin?

Over 5 years (2020 to 2025), Five9's gross margin has grown at a -1.2% compound annual growth rate (CAGR), from 58.5% to 55.1%.

What does gross margin mean?

Gross profit (revenue minus cost of revenue) as a percentage of revenue, on a trailing-twelve-month basis. Measures how much of each sales dollar survives the direct cost of producing the goods or services sold.

Five9 FIVN Gross margin

Gross margin at other companies

Cisco Systems, Inc.CSCO

64.3%-0.9pp

IDT CorporationIDT

36.9%+2.6pp

AmazonAMZN

50.6%+1.4pp

RingCentralRNG

71.6%+1.1pp

TwilioTWLO

48.7%-1.8pp

Zoom Video Communications, Inc.ZM

77.4%+1.5pp

Other financials

Income statement

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Revenue$305.3M+9.2%

Gross profit$170.5M+10.9%

Operating income$18.5M+441%

Net income$18.4M+3,097%

EPS (diluted)$0.21+2,000%

Balance sheet

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Cash & equivalents$275.1M-26.1%

Total debt$72.1M-85.9%

Total equity$829.6M+24.9%

Total assets$1.9B-10.7%

Cash flow

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Operating cash flow$63.9M+32.1%

CapEx$5.3M+11.5%

Free cash flow$58.7M+34.3%

Valuation

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Market cap$1.49B-43.6%

Enterprise value$1.29B-56.4%

P/E26.1×—

P/S1.3×-1.2×

Profitability

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Operating margin4.5%+3.1pp

Net margin4.9%+4.5pp

FCF margin18.4%+6.9pp

Returns & leverage

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Return on equity7.7%+6.9pp

Debt / equity0.1×-0.7×

Current ratio4.5×+2.5×

Where this comes from

Calculated from Five9’s reported figures.

gross profit/total revenue=55.3%

Based on trailing twelve months.

The official record: Five9’s 10-Q, filed April 30, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is Five9's gross margin?: Five9 (FIVN) reported gross margin of 55.3% in Q1 2026.
How has Five9's gross margin changed year-over-year?: Five9's gross margin increased by 1.5% year-over-year, from 54.5% to 55.3%.
What is the long-term trend for Five9's gross margin?: Over 5 years (2020 to 2025), Five9's gross margin has grown at a -1.2% compound annual growth rate (CAGR), from 58.5% to 55.1%.
What does gross margin mean?: Gross profit (revenue minus cost of revenue) as a percentage of revenue, on a trailing-twelve-month basis. Measures how much of each sales dollar survives the direct cost of producing the goods or services sold.