Monro, Inc. MNRO Q2 2027 earnings

“Our second quarter comparable store sales declined 1.8%, reflecting an operating environment which continued to challenge the full-service auto aftermarket. This was driven by lower store traffic, consumers that continued to defer higher-ticket spending decisions and traded-down to lower cost alternatives in tires, and our use of self-funded promotions to drive unit growth in our brake category. The effectiveness of our ConfiDrive courtesy inspection process helped us drive average repair order growth in the quarter, and it was a key contributor to the comparable store sales gains we saw in batteries and maintenance services. These results reinforce that Monro's full-service model is a genuine competitive advantage, and that when we execute it well, customers respond. The ability to identify a customer's vehicle needs in real time, communicate them clearly, and address them with quality and care is what distinguishes a full-service provider, and our results in these categories reflect that strength. The traction we're seeing from our District Manager Toolkit continues to build. With the toolkit now deployed across a majority of our store network and our newly established operating efficiency team actively coaching and training in the field, we are seeing early but meaningful bottom-line improvement in a subset of our locations. Importantly, we maintained our marketing investment during the quarter, even as sales fell short of where we wanted them to be”