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Open Text OTEX Customer support — Total revenues

Other product segments

Cloud services and subscriptions
$492.93M+6.6%
Business Network
$153.18M+4.5%
Content
$149.31M+21.8%
License
$145.09M+4.9%
Cybersecurity (SMB & Consumer)
$114.83M-6.1%
Professional service and other
$79.65M-7.4%
ADM
$29.41M+10.7%
Analytics
$17.65M-6.0%
Cybersecurity (Enterprise)
$17.46M-13.3%
ITOM
$11.09M+95.8%

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Other financials

Income statement

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Revenue$1.3B+2.2%
Gross profit$937.3M+4.3%
Operating income$201.2M-3.8%
Net income$172.7M+86.0%
EPS (diluted)$0.70+100%

Balance sheet

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Cash & equivalents$1.3B-1.9%
Total debt$6.4B-3.6%
Total equity$4.0B-4.0%
Total assets$13.3B-3.1%

Cash flow

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Operating cash flow$354.6M-11.8%
CapEx$49.7M+75.0%
Free cash flow$304.9M-18.4%

Valuation

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Market cap$5.02B-16.4%
Enterprise value$10.18B-10.9%
P/E9.7×+0.6×
P/S1×-0.2×

Profitability

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Gross margin73.1%+0.8pp
Operating margin18.1%+0.8pp
Net margin9.9%-2.6pp
FCF margin15.5%+2.0pp

Returns & leverage

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Return on equity12.8%-3.1pp
Debt / equity1.6×0.0×
Current ratio0.9×+0.1×

Where this comes from

Reported directly by Open Text in its filing.

Tagged under the XBRL concept us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.

The official record: Open Text’s 10-Q, filed May 7, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is Open Text's customer support — total revenues?
Open Text (OTEX) reported customer support — total revenues of $564.85M in Q1 2026.
How has Open Text's customer support — total revenues changed year-over-year?
Open Text's customer support — total revenues decreased by 0.4% year-over-year, from $567.38M to $564.85M.
What is the long-term trend for Open Text's customer support — total revenues?
Over 4 years (2021 to 2025), Open Text's customer support — total revenues has grown at a 15.0% compound annual growth rate (CAGR), from $1.33B to $2.33B.
What does customer support — total revenues mean?
This metric represents the total revenue generated from customer support, maintenance, and professional service agreements within a specific business segment. It reflects the company's ability to monetize its installed base through recurring service contracts and ongoing technical assistance. Growth in this area indicates strong customer retention and the successful expansion of service-based value propositions.