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Open Text OTEX Customer support — Total revenues

Other product segments

Total recurring revenues
$1.06B+0.2%
Cloud services and subscriptions
$503.03M+6.0%
License
$214.61M+24.4%
Content
$155.38M+19.6%
Business Network
$154.85M+2.7%
Cybersecurity (SMB & Consumer)
$114.28M-5.5%
Professional service and other
$77.55M-6.5%
ADM
$29.98M+8.5%
Cybersecurity (Enterprise)
$19.05M-10.5%
Analytics
$17.83M-1.1%
ITOM
$11.68M+94.7%

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$17.68M+2.1%

Other financials

Income statement

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Revenue$1.3B+2.9%
Gross profit$1.0B+6.7%
Operating income$319.7M+76.1%
Net income$155.7M+440%
EPS (diluted)$0.64+433%

Balance sheet

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Cash & equivalents$956.0M-17.4%
Total debt$6.0B-10.1%
Total equity$4.0B+2.2%
Total assets$13.1B-4.8%

Cash flow

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Operating cash flow$185.8M+17.5%
CapEx$63.8M+86.5%
Free cash flow$122.0M-1.6%

Valuation

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Market cap$6.21B-17.2%
Enterprise value$11.23B-13.6%
P/E9.7×-7.5×
P/S1.2×-0.3×

Profitability

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Gross margin73.7%+1.5pp
Operating margin20.6%+3.4pp
Net margin12.3%+3.8pp
FCF margin15.4%+2.1pp

Returns & leverage

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Return on equity16.2%+5.5pp
Debt / equity1.5×-0.2×
Current ratio0.8×0.0×

Where this comes from

Reported directly by Open Text in its filing.

Tagged under the XBRL concept us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.

The source filing: Open Text’s 10-K, filed August 6, 2026.

Filed
Aug 6, 2026, 7:08 AM EDT
Fiscal year
FY2026
Accession
0001002638-26-000068
Line itemYear Ended June 30, 2026Year Ended June 30, 2025Year Ended June 30, 2024
Revenues (Note 3):
Cloud services and subscriptions$1,958,554$1,856,474$1,820,524
Customer support2,287,4492,334,0372,713,297
License678,465625,614834,162
Professional service and other321,933352,280401,594
Total revenues5,246,4015,168,4055,769,577
Cost of revenues:
Cloud services and subscriptions700,617697,929713,759

Item 15. Exhibits and Financial Statement Schedules

FAQ

What is Open Text's customer support — total revenues?
Open Text (OTEX) reported customer support — total revenues of $553.84M in Q2 2026.
How has Open Text's customer support — total revenues changed year-over-year?
Open Text's customer support — total revenues decreased by 4.6% year-over-year, from $580.57M to $553.84M.
What is the long-term trend for Open Text's customer support — total revenues?
Over 4 years (2022 to 2026), Open Text's customer support — total revenues has grown at a 14.5% compound annual growth rate (CAGR), from $1.33B to $2.29B.
What does customer support — total revenues mean?
This metric represents the total revenue generated from customer support, maintenance, and professional service agreements within a specific business segment. It reflects the company's ability to monetize its installed base through recurring service contracts and ongoing technical assistance. Growth in this area indicates strong customer retention and the successful expansion of service-based value propositions.

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