Progressive Underwriting Operations — Loss adjustment expenses increased by 2.1% to $1.89B in Q4 2025 compared to the prior quarter. Year-over-year, this metric grew by 10.8%, from $1.70B to $1.89B. Over 3 years (FY 2022 to FY 2025), Underwriting Operations — Loss adjustment expenses shows an upward trend with a 15.7% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
An increase relative to total losses may indicate rising legal costs or operational inefficiencies in the claims handling process.
These are the costs associated with investigating, settling, and defending insurance claims. This includes both internal...
Commonly reported as 'LAE' across the insurance industry; a key component of the overall expense ratio.
pgr_segment_underwriting_operations_loss_adjustment_expenses| Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $1.16B | $1.16B | $1.16B | $1.16B | $1.37B | $1.37B | $1.37B | $1.37B | $1.47B | $1.60B | $1.66B | $1.70B | $1.68B | $1.76B | $1.85B | $1.89B |
| QoQ Change | — | +0.0% | +0.0% | +0.0% | +18.3% | +0.0% | +0.0% | +0.0% | +7.3% | +8.6% | +3.8% | +2.8% | -1.6% | +5.2% | +4.8% | +2.1% |
| YoY Change | — | — | — | — | +18.3% | +18.3% | +18.3% | +18.3% | +7.3% | +16.6% | +21.0% | +24.3% | +14.0% | +10.4% | +11.5% | +10.8% |
We use cookies for analytics. See our Privacy and Cookie Policy.