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Sirius XM SIRI Customer service and billing — Cost of Services

Other product segments

Revenue share and royalties
$722M0.0%
Programming and content
$146M-3.3%
Transmission
$49M+8.9%
Equipment revenue
$1M-50.0%

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Other financials

Income statement

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Revenue$2.2B+1.0%
Gross profit$1.2B-2.8%
Operating income$472.0M+29.3%
Net income$239.0M+16.6%
EPS (diluted)$0.70+22.8%

Balance sheet

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Cash & equivalents$174.0M+89.1%
Total debt$9.5B-7.3%
Total equity$11.9B+5.1%
Total assets$27.2B-0.5%

Cash flow

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Operating cash flow$722.0M+32.2%
CapEx$130.0M-10.3%
Free cash flow$592.0M+47.6%

Valuation

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Market cap$10.35B+46.5%
Enterprise value$19.63B+14.3%
P/E11.8×—
P/S1.2×+0.4×

Profitability

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Gross margin53.5%-0.3pp
Operating margin19.1%—
Net margin10.2%—
FCF margin18%+6.4pp

Returns & leverage

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Return on equity7.6%—
Debt / equity0.8×-0.1×
Current ratio0.5×+0.1×

Where this comes from

Reported directly by Sirius XM in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.

The source filing: Sirius XM’s 10-Q, filed July 30, 2026.

Filed
Jul 30, 2026, 9:45 AM EDT
Fiscal quarter
Q2 FY2026
Calendar quarter
Q2 2026
Accession
0000908937-26-000022
(in millions, except per share data)For the Three Months Ended June 30, 2026For the Three Months Ended June 30, 2025For the Six Months Ended June 30, 2026For the Six Months Ended June 30, 2025
Cost of services:
Revenue share and royalties7227221,4191,409
Programming and content146151296304
Customer service and billing110111216223
Transmission49459695
Cost of equipment1234
Subscriber acquisition costs109107209207
Sales and marketing188185375375

Item 1. Financial Statements (unaudited)

FAQ

What is Sirius XM's customer service and billing — cost of services?
Sirius XM (SIRI) reported customer service and billing — cost of services of $108M in Q2 2026.
How has Sirius XM's customer service and billing — cost of services changed year-over-year?
Sirius XM's customer service and billing — cost of services decreased by 0.9% year-over-year, from $109M to $108M.
What is the long-term trend for Sirius XM's customer service and billing — cost of services?
Over 4 years (2021 to 2025), Sirius XM's customer service and billing — cost of services has grown at a -3.0% compound annual growth rate (CAGR), from $501M to $444M.
What does customer service and billing — cost of services mean?
This metric represents the direct operating expenses incurred to support customer account management, subscription billing processing, and ongoing service support for the subscriber base. It encompasses costs related to call centers, payment processing fees, and the administrative infrastructure required to maintain active customer relationships. Tracking these costs is essential for evaluating the operational efficiency of the company's subscription management model.

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