Skip to content
OpenCapital
Get started

ADT ADT Reportable Segment — Customer service costs

Similar metrics at other companies

PayPal Holdings, Inc. logo
PYPLReportable Segment — Customer support and operations
$446M+12.1%
Omnicom Group logo
OMCReportable Segment — Segment cost of services
$5.17B+68.8%
Valvoline logo
VVVReportable Segment — Other service delivery costs
$106.9M+29.3%
Zscaler logo
ZSReportable Segment — Cost of revenue
$163.78M+22.3%
Rollins logo
ROLReportable Segment — Other cost of services provided
$39.26M+7.5%
Hinge Health, Inc. logo
HNGEReportable Segment — Cost of revenue
$26.91M+14.9%

Other financials

Income statement

See full
Revenue$1.3B+0.9%
Operating income$325.4M+1.9%
Net income$168.4M+20.1%
EPS (diluted)$0.19+26.7%

Balance sheet

See full
Cash & equivalents$151.8M+66.5%
Total debt$8.1B-0.8%
Total equity$3.8B+5.0%
Total assets$15.9B+0.5%

Cash flow

See full
Operating cash flow$638.1M+36.7%
CapEx$48.9M+7.7%
Free cash flow$589.2M+39.9%

Valuation

See full
Market cap$5B-22.7%

Profitability

See full
Operating margin25.6%+0.8pp
Net margin12.1%+1.1pp
FCF margin36.5%0.0pp

Returns & leverage

See full
Return on equity16.8%+1.9pp
Debt / equity2.1×-0.1×
Current ratio0.8×+0.1×

Where this comes from

Reported directly by ADT in its filing.

Tagged under the XBRL concept adt:CostCustomerService.

The official record: ADT’s 10-Q, filed April 30, 2026, on SEC EDGAR. View the filing →

Ask your AI about ADT's reportable segment — customer service costs.

Connect your AI assistant and compare it to peers, right in your chat.

Connect your AI
Harbor at dusk
Claude

Questions, answered.

What is ADT's reportable segment — customer service costs?
ADT (ADT) reported reportable segment — customer service costs of $106.27M in Q1 2026.
How has ADT's reportable segment — customer service costs changed year-over-year?
ADT's reportable segment — customer service costs decreased by 0.1% year-over-year, from $106.39M to $106.27M.
What is the long-term trend for ADT's reportable segment — customer service costs?
Over 3 years (2022 to 2025), ADT's reportable segment — customer service costs has grown at a 3.2% compound annual growth rate (CAGR), from $393.43M to $432.96M.
What does reportable segment — customer service costs mean?
This metric captures the expenses incurred to support, retain, and assist existing customers within the reportable segment. It includes costs associated with call centers, technical support, and customer success initiatives. Monitoring this helps evaluate the operational efficiency of the segment's service delivery model and the cost of maintaining the subscriber base.