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Sprinklr

CXM

Sprinklr provides an AI-native Unified Customer Experience Management (Unified-CXM) platform designed to help global enterprises manage customer interactions across digital and traditional channels.

Market cap
$1.28B-30.9%
Revenue$872.9M+6.4%
Net income$23.2M-80.7%
Free cash flow$127.7M-2.3%
EPS (diluted)$0.10-77.3%
Trailing twelve months · change vs. prior year

Earnings

Next report

Dec 2, 2026 (in 2 months)
Revenue estimate$215.5M
EPS estimate$0.11

Financials

Q2 2027

Income statement

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Revenue$213.7M+0.8%
Gross profit$139.2M-3.7%
Operating income$10.0M-38.8%
Net income$7.1M-43.6%
EPS (diluted)$0.03-40.0%

Balance sheet

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Cash & equivalents$240.1M+79.4%
Total debt$41.4M-14.2%
Total equity$519.5M-4.4%
Total assets$1.1B-3.2%

Cash flow

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Operating cash flow$18.2M-47.8%
CapEx$373.0K+2.2%
Free cash flow$17.8M-48.3%

Valuation & ratios

Valuation

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Market cap$1.28B-30.9%
Enterprise value$1.08B-38.1%
P/E55.3×+40.1×
P/S1.5×-0.8×

Profitability

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Gross margin65.6%-4.3pp
Operating margin5.3%+1.3pp
Net margin2.7%-12.0pp
FCF margin14.6%-1.3pp

Returns & leverage

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Return on equity4.4%-19.4pp
Debt / equity0.1×0.0×
Current ratio1.6×0.0×

Segments

By geography

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Americas$110.4M+0.2%
EMEA$80.4M-1.5%
Other$22.9M+13.5%

By product

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Subscription$194.8M+3.4%
Professional services$18.9M-19.8%

Competitors

Profile

Sprinklr provides an AI-native Unified Customer Experience Management (Unified-CXM) platform designed to help global enterprises manage customer interactions across digital and traditional channels. The platform leverages a single codebase and specialized AI to bridge internal silos between customer service, marketing, and sales teams, enabling a unified view of the customer journey. By processing massive volumes of unstructured data from social media, messaging, and voice, the company helps brands improve customer satisfaction, mitigate risks, and drive revenue through personalized engagement.

Competitive position

Sprinklr is a leading provider of Unified-CXM solutions, recognized as a leader by Gartner and Forrester across multiple categories including Content Marketing Platforms and Voice of the Customer solutions.

GeographiesAmericas, India, Europe, Middle East, Africa, Asia-Pacific
Customer segmentsFortune 100 companies, Global enterprises, Marketing agencies, Government departments, Non-profit organizations
Business modelSubscription SaaS, Professional Services, B2B
SuppliersCloud infrastructure providers, Third-party Large Language Model (LLM) providers, Social media platform data APIs, Telephony and connectivity providers
CustomersGlobal Strategic Accounts, Large Enterprise Accounts, Public sector agencies, Educational institutions
Listed2021
Employees3.9K
CEORory Read
FilingsSEC EDGAR

FAQ

What is Sprinklr's market cap?
Sprinklr (CXM) has a market capitalization of $1.3B and trades on NYSE.
What is Sprinklr's revenue and profitability?
Sprinklr generated $872.9M in trailing twelve-month revenue with net income of $23.2M, representing a net margin of 2.7%. Gross margin stands at 65.6%, with free cash flow of $127.7M. The latest reported period is Q2 2027.
Who are Sprinklr's competitors?
Sprinklr's key competitors include Sprout Social, Salesforce, Adobe, and others. These companies compete in similar markets and product categories.
Who does Sprinklr partner with?
Sprinklr's notable partners include Microsoft, Accenture, Deloitte, and others.
Where is Sprinklr headquartered?
Sprinklr is headquartered in United States of America and employs approximately 3,869 people. It has been publicly traded since 2021.