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Remitly Global, Inc. RELY Customer support and operations, adjusted — Cost of revenue

Other product segments

Transaction expenses
$161.17M+12.1%
Customer support and operations
$26.64M+6.2%

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Other financials

Income statement

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Revenue$495.2M+20.2%
Operating income$66.7M+355%
Net income$205.9M+3,050%
EPS (diluted)$0.93+3,000%

Balance sheet

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Cash & equivalents$678.1M+31.0%
Total debt$38.3M+18.2%
Total equity$1.1B+47.3%
Total assets$1.6B+34.4%

Cash flow

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Operating cash flow$134.6M+146%
CapEx$1.2M-85.0%
Free cash flow$133.4M+185%

Valuation

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Market cap$5.46B+62.6%
Enterprise value$4.82B+67.8%
P/E17.9×-221×
P/S+0.7×

Profitability

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Operating margin9.5%+7.8pp
Net margin16.9%+15.9pp
FCF margin21.4%

Returns & leverage

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Return on equity32.2%+30.1pp
Debt / equity0.0×
Current ratio3.2×+0.3×

Where this comes from

Reported directly by Remitly Global, Inc. in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.

The source filing: Remitly Global, Inc.’s 10-Q, filed August 5, 2026.

Filed
Aug 5, 2026, 4:36 PM EDT
Fiscal quarter
Q2 FY2026
Calendar quarter
Q2 2026
Accession
0001628280-26-053424
(in thousands)Three Months Ended June 30, 2026Three Months Ended June 30, 2025Six Months Ended June 30, 2026Six Months Ended June 30, 2025
Revenue$495,156$411,852$947,958$773,476
Significant segment expenses:
Transaction expenses(161,174)(143,756)(306,114)(265,149)
Customer support and operations, excluding stock-based compensation expense(1)(26,222)(24,621)(52,724)(46,938)
Marketing, excluding stock-based compensation expense and advertising expense(1)(2)(15,244)(15,685)(30,262)(31,398)
Technology and development, excluding stock-based compensation expense(1)(58,110)(55,623)(120,555)(108,237)
General and administrative, excluding stock-based compensation expense(1)(43,313)(48,588)(90,564)(91,245)
Advertising expense(83,614)(64,544)(152,785)(118,053)

Item 1. Financial Statements (Unaudited)

FAQ

What is Remitly Global, Inc.'s customer support and operations, adjusted — cost of revenue?
Remitly Global, Inc. (RELY) reported customer support and operations, adjusted — cost of revenue of $26.22M in Q2 2026.
How has Remitly Global, Inc.'s customer support and operations, adjusted — cost of revenue changed year-over-year?
Remitly Global, Inc.'s customer support and operations, adjusted — cost of revenue increased by 6.5% year-over-year, from $24.62M to $26.22M.
What is the long-term trend for Remitly Global, Inc.'s customer support and operations, adjusted — cost of revenue?
Over 3 years (2022 to 2025), Remitly Global, Inc.'s customer support and operations, adjusted — cost of revenue has grown at a 14.0% compound annual growth rate (CAGR), from $67.29M to $99.65M.
What does customer support and operations, adjusted — cost of revenue mean?
This metric represents the direct costs associated with maintaining customer service infrastructure and operational support for cross-border financial transactions. It captures expenses related to transaction processing, fraud monitoring, and customer assistance required to facilitate digital remittance services. Monitoring this cost helps investors evaluate the scalability of the company's service model and the efficiency of its operational support relative to transaction volume.

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