Skip to content

Remitly Global, Inc. RELY Customer support and operations — Cost of revenue

Other product segments

Transaction expenses
$144.94M+19.4%
Customer support and operations, adjusted
$22.32M

Similar metrics at other companies

Open Text logo
OTEXCustomer support — Cost of revenues:
$56.06M-9.2%
Symbotic Inc. logo
SYMOperation services — Total Cost of Revenue
$27.61M+9.7%
Uber Technologies logo
UBEROperations and support
$763M+14.2%
Genpact logo
GFinancial Services — Cost of revenue
$211.16M+2.1%
Hims & Hers Health logo
HIMSOperations and support
$96.5M+53.1%
Taylor Morrison Home Corporation logo
TMHCFinancial Services — Cost of Revenue
$24.45M-13.7%

Other financials

Income statement

See full
Revenue$452.8M+25.2%
Operating income$53.7M+339%
Net income$49.1M+332%
EPS (diluted)$0.23+360%

Balance sheet

See full
Cash & equivalents$650.7M+31.3%
Total debt$39.3M+85.0%
Total equity$907.4M+25.4%
Total assets$1.4B+25.9%

Cash flow

See full
Operating cash flow$81.9M+1.4%
CapEx$6.0M-43.6%
Free cash flow$75.9M+8.2%

Valuation

See full
Market cap$4.44B-20.9%

Profitability

See full
Operating margin6.9%+6.4pp
Net margin6.1%+5.8pp
FCF margin17.5%

Returns & leverage

See full
Return on equity13%+12.3pp
Debt / equity0.0×
Current ratio2.8×+0.1×

Where this comes from

Reported directly by Remitly Global, Inc. in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.

The official record: Remitly Global, Inc.’s 10-Q, filed May 6, 2026, on SEC EDGAR. View the filing →

Ask your AI about Remitly Global, Inc.'s customer support and operations — cost of revenue.

Connect your AI assistant and compare segments, right in your chat.

Connect your AI
Harbor at dusk
Claude

Questions, answered.

What is Remitly Global, Inc.'s customer support and operations — cost of revenue?
Remitly Global, Inc. (RELY) reported customer support and operations — cost of revenue of $26.81M in Q1 2026.
How has Remitly Global, Inc.'s customer support and operations — cost of revenue changed year-over-year?
Remitly Global, Inc.'s customer support and operations — cost of revenue increased by 18.8% year-over-year, from $22.57M to $26.81M.
What is the long-term trend for Remitly Global, Inc.'s customer support and operations — cost of revenue?
Over 4 years (2021 to 2025), Remitly Global, Inc.'s customer support and operations — cost of revenue has grown at a 22.1% compound annual growth rate (CAGR), from $45.53M to $101.23M.
What does customer support and operations — cost of revenue mean?
This metric represents the direct costs associated with maintaining customer service infrastructure and operational support for cross-border financial transactions. It encompasses expenses related to personnel, technology platforms, and third-party services required to resolve customer inquiries and ensure transaction reliability. Monitoring this cost helps assess the scalability of the support model relative to transaction volume and the efficiency of operational workflows.