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Remitly Global, Inc. RELY Customer support and operations — Cost of revenue
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Where this comes from
Reported directly by Remitly Global, Inc. in its filing.
Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.
The source filing: Remitly Global, Inc.’s 10-Q, filed August 5, 2026.
- Filed
- Aug 5, 2026, 4:36 PM EDT
- Fiscal quarter
- Q2 FY2026
- Calendar quarter
- Q2 2026
- Accession
- 0001628280-26-053424
| Line item | Three Months Ended June 30, 2026 | Three Months Ended June 30, 2025 | Six Months Ended June 30, 2026 | Six Months Ended June 30, 2025 |
|---|---|---|---|---|
| Revenue | $495,156 | $411,852 | $947,958 | $773,476 |
| Costs and expenses | ||||
| Transaction expenses(1) | 161,174 | 143,756 | 306,114 | 265,149 |
| Customer support and operations(1) | 26,639 | 25,074 | 53,450 | 47,647 |
| Marketing(1) | 104,388 | 84,976 | 190,750 | 158,325 |
| Technology and development(1) | 74,049 | 77,496 | 153,652 | 151,347 |
| General and administrative(1) | 55,918 | 59,581 | 111,065 | 112,410 |
| Depreciation and amortization | 6,307 | 6,326 | 12,506 | 11,722 |
Item 1. Financial Statements (Unaudited)
FAQ
- What is Remitly Global, Inc.'s customer support and operations — cost of revenue?
- Remitly Global, Inc. (RELY) reported customer support and operations — cost of revenue of $26.64M in Q2 2026.
- How has Remitly Global, Inc.'s customer support and operations — cost of revenue changed year-over-year?
- Remitly Global, Inc.'s customer support and operations — cost of revenue increased by 6.2% year-over-year, from $25.07M to $26.64M.
- What is the long-term trend for Remitly Global, Inc.'s customer support and operations — cost of revenue?
- Over 4 years (2021 to 2025), Remitly Global, Inc.'s customer support and operations — cost of revenue has grown at a 22.1% compound annual growth rate (CAGR), from $45.53M to $101.23M.
- What does customer support and operations — cost of revenue mean?
- This metric represents the direct costs associated with maintaining customer service infrastructure and operational support for cross-border financial transactions. It encompasses expenses related to personnel, technology platforms, and third-party services required to resolve customer inquiries and ensure transaction reliability. Monitoring this cost helps assess the scalability of the support model relative to transaction volume and the efficiency of operational workflows.
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