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TTEC Holdings, Inc.

TTEC

TTEC Holdings, Inc. is a global provider of customer experience (CX) technology and services, specializing in the design, implementation, and operation of AI-enabled customer interaction solutions.

Market cap
$107.05M-55.0%
Revenue$2.1B-3.1%
Net income-$201.5M+36.9%
Free cash flow$113.1M+249%
EPS (diluted)-$4.18+37.7%
Trailing twelve months · change vs. prior year

Earnings

Next report

Aug 6, 2026 (In 1 week)
Revenue estimate$478.2M
EPS estimate$0.23

Financials

Q1 2026

Income statement

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Revenue$496.2M-7.1%
Gross profit$108.3M-9.5%
Operating income$18.5M-23.5%
Net income-$7.6M-650%
EPS (diluted)-$0.16-633%

Balance sheet

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Cash & equivalents$88.7M+4.2%
Total debt$84.4M-13.3%
Total assets$1.4B-18.2%

Cash flow

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Operating cash flow$27.5M+27.5%
CapEx$6.4M+18.4%
Free cash flow$21.1M+30.6%

Valuation & ratios

Valuation

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Market cap$107.05M-55.0%
Enterprise value$102.67M-62.9%
P/S0.1×-0.1×

Profitability

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Gross margin21.7%0.0pp
Operating margin-5.9%-1.4pp
Net margin-9.6%-2.5pp

Returns & leverage

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Current ratio+0.1×

Segments

By geography

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United States Canada$310.0M-16.0%
Philippines Asia Pacific India$101.9M+11.6%
EMEA$56.0M+17.9%
Latin America$28.3M+7.2%

By segment

See full
Ttec Engage$394.3M-7.5%
Ttec Digital$101.9M-5.7%

Competitors

Profile

TTEC Holdings, Inc. is a global provider of customer experience (CX) technology and services, specializing in the design, implementation, and operation of AI-enabled customer interaction solutions. The company helps marquee and high-growth brands improve customer loyalty and profitability by integrating digital technology with human-led service delivery across multiple communication channels. TTEC operates a global platform that combines consulting, data analytics, and business process outsourcing to optimize the end-to-end customer journey.

Competitive position

A leading global CX technology and services outsourcing partner with a 40-year history and a significant global delivery footprint across six continents.

GeographiesUnited States, Philippines, Mexico, India, United Kingdom, Global
Customer segmentsFortune 1000, Public Sector, Enterprise, SMB
Business modelManaged Services, BPO, Professional Services, Recurring Revenue
SuppliersCloud Infrastructure Providers, CX Software Vendors, Telecommunications Service Providers, Hardware Manufacturers
CustomersRetail Banks, Healthcare Payers, Government Agencies, E-commerce Retailers, Telecommunications Companies
Listed1996
Employees60.0K
CEOKenneth D. Tuchman
Websitettec.com
FilingsSEC EDGAR

Questions, answered.

What is TTEC Holdings, Inc.'s market cap?
TTEC Holdings, Inc. (TTEC) has a market capitalization of $107.0M and trades on NASDAQ.
What is TTEC Holdings, Inc.'s revenue and profitability?
TTEC Holdings, Inc. generated $2.1B in trailing twelve-month revenue with a net loss of $201.5M, representing a net margin of -9.6%. Gross margin stands at 21.7%, with free cash flow of $113.1M. These figures are based on the Q1 2026 filing.
Who are TTEC Holdings, Inc.'s competitors?
TTEC Holdings, Inc.'s key competitors include TaskUs, Concentrix, Cognizant, and others. These companies compete in similar markets and product categories.
Who does TTEC Holdings, Inc. partner with?
TTEC Holdings, Inc.'s notable partners include Genesys, Microsoft, Cisco, and others.
Where is TTEC Holdings, Inc. headquartered?
TTEC Holdings, Inc. is headquartered in United States of America and employs approximately 60,000 people. It has been publicly traded since 1996.