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IBEX Ltd.

IBEX

IBEX is a global provider of technology-enabled customer lifecycle experience solutions, specializing in business process outsourcing and digital marketing.

Market cap
$541.77M+0.4%
Revenue$644.1M+15.4%
Net income$46.3M+25.7%
Free cash flow$59.1M+81.0%
EPS (diluted)$3.13+31.0%
Trailing twelve months · change vs. prior year

Earnings

Next report

Nov 5, 2026 (in 2 months)
Revenue estimate$168.6M
EPS estimate$0.96

Financials

Q4 2026

Income statement

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Revenue$164.3M+11.6%
Gross profit$46.9M+1.4%
Operating income$9.8M-19.9%
Net income$8.7M-8.8%
EPS (diluted)$0.59-10.6%

Balance sheet

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Cash & equivalents$32.6M+112%
Total debt$64.1M-11.2%
Total equity$170.2M+26.7%
Total assets$309.1M+13.1%

Cash flow

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Operating cash flow$24.8M-11.1%
CapEx$3.2M-38.7%
Free cash flow$21.7M-4.9%

Valuation & ratios

Valuation

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Market cap$541.77M+0.4%
Enterprise value$573.31M-0.6%
P/E11.7×-2.4×
P/S0.8×-0.1×

Profitability

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Gross margin29.2%-1.7pp
Operating margin8.5%+0.2pp
Net margin7.2%+0.6pp

Returns & leverage

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Return on equity30.4%+5.9pp
Debt / equity0.4×-0.2×
Current ratio2.1×+0.3×

Segments

By geography

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Offshore (Philippines, Pakistan, India)$82.2M+14.4%
Onshore (United States)$46.7M+15.4%
Nearshore (Jamaica, Nicaragua, Honduras)$35.4M+1.5%
Other countries$5.3M+4.6%

Competitors

Profile

IBEX is a global provider of technology-enabled customer lifecycle experience solutions, specializing in business process outsourcing and digital marketing. The company leverages its proprietary Wave iX platform to integrate artificial intelligence with human expertise, helping brands acquire, engage, and retain customers across omnichannel communication paths. Their value proposition centers on moving beyond traditional labor arbitrage to deliver data-driven insights and automated customer engagement at scale.

Competitive position

IBEX positions itself as a technology-first BPO provider, differentiating from traditional competitors through its proprietary AI platform and high employee engagement culture.

GeographiesGlobal, North America, Caribbean, Central America, Asia
Customer segmentsEnterprise, Consumer-facing brands, E-commerce
Business modelB2B Service Provider, Technology-enabled Services, SaaS (Software as a Service)
SuppliersCloud infrastructure providers, Third-party AI technology developers, Telecommunications hardware and software vendors
CustomersRetail and E-commerce companies, Financial services firms, Technology and Telecommunications providers, Healthcare organizations
Listed2020
Employees32.0K
CEORobert T. Dechant
Websiteibex.co
FilingsSEC EDGAR

FAQ

What is IBEX Ltd.'s market cap?
IBEX Ltd. (IBEX) has a market capitalization of $541.8M and trades on NASDAQ.
What is IBEX Ltd.'s revenue and profitability?
IBEX Ltd. generated $644.1M in trailing twelve-month revenue with net income of $46.3M, representing a net margin of 7.2%. Gross margin stands at 29.2%, with free cash flow of $59.1M. The latest reported period is Q4 2026.
Who are IBEX Ltd.'s competitors?
IBEX Ltd.'s key competitors include Concentrix, TTEC Holdings, Genpact, and others. These companies compete in similar markets and product categories.
Who does IBEX Ltd. partner with?
IBEX Ltd.'s notable partners include Google, Microsoft.
Where is IBEX Ltd. headquartered?
IBEX Ltd. is headquartered in United States of America and employs approximately 32,000 people. It has been publicly traded since 2020.