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IBEX Limited

IBEX

ibex is a global provider of technology-enabled customer lifecycle experience (CLX) solutions, specializing in business process outsourcing (BPO) and digital marketing.

Market cap
$467.01M+16.6%
Revenue$626.9M+17.0%
Net income$47.2M+27.1%
Free cash flow$41.0M+14.7%
EPS (diluted)$3.20+40.4%
Trailing twelve months · change vs. prior year

Earnings

Next report

Sep 10, 2026 (in a month)
Revenue estimate$160.0M
EPS estimate$0.85

Financials

Q3 2026

Income statement

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Revenue$164.4M+16.8%
Gross profit$48.8M+9.1%
Operating income$16.2M+21.2%
Net income$13.3M+27.3%
EPS (diluted)$0.89+21.9%

Balance sheet

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Cash & equivalents$15.4M+18.7%
Total debt$63.2M-44.1%
Total equity$160.8M+29.5%
Total assets$297.2M+8.2%

Cash flow

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Operating cash flow$11.9M+34.4%
CapEx$5.3M+0.1%
Free cash flow$6.6M+85.1%

Valuation & ratios

Valuation

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Market cap$467.01M+16.6%
Enterprise value$514.84M+12.3%
P/E9.9×-1.0×
P/S0.7×0.0×

Profitability

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Gross margin29.9%-1.0pp
Operating margin9.2%+0.3pp
Net margin7.5%+0.6pp

Returns & leverage

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Return on equity33.1%+6.9pp
Debt / equity0.4×-0.5×
Current ratio+0.3×

Segments

By geography

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Offshore (Philippines, Pakistan, India)$82.2M+13.9%
Onshore (United States)$45.9M+36.8%
Nearshore (Jamaica, Nicaragua, Honduras)$36.3M+3.7%
Other countries$5.2M+1.4%

Competitors

Profile

ibex is a global provider of technology-enabled customer lifecycle experience (CLX) solutions, specializing in business process outsourcing (BPO) and digital marketing. The company leverages its proprietary Wave iX platform to deliver omnichannel customer engagement, technical support, and AI-driven customer acquisition services. Its core value proposition focuses on driving brand loyalty and revenue growth through a combination of operational excellence, agent-centric culture, and advanced analytics.

Competitive position

ibex positions itself as a technology-led alternative to traditional labor-arbitrage BPO models, emphasizing its proprietary AI platform and high employee engagement scores.

GeographiesNorth America, Latin America, Philippines, Nicaragua, Global
Customer segmentsEnterprise, Consumer-facing brands, Technology and Telecom
Business modelB2B Service Provider, Technology-enabled Services, AI-as-a-Service
SuppliersCloud infrastructure providers, Telecommunications hardware manufacturers, AI and machine learning software frameworks, Labor markets for customer service agents
CustomersRetail and E-commerce brands, Telecommunications companies, Technology firms, Travel and Hospitality companies
Listed2020
Employees32.0K
CEORobert T. Dechant
Websiteibex.co
FilingsSEC EDGAR

Questions, answered.

What is IBEX Limited's market cap?
IBEX Limited (IBEX) has a market capitalization of $467.0M and trades on NASDAQ.
What is IBEX Limited's revenue and profitability?
IBEX Limited generated $626.9M in trailing twelve-month revenue with net income of $47.2M, representing a net margin of 7.5%. Gross margin stands at 29.9%, with free cash flow of $41.0M. These figures are based on the Q1 2026 filing.
Who are IBEX Limited's competitors?
IBEX Limited's key competitors include Concentrix, TTEC Holdings, Genpact, and others. These companies compete in similar markets and product categories.
Who does IBEX Limited partner with?
IBEX Limited's notable partners include Philippine Airlines, Microsoft, Amazon Web Services.
Where is IBEX Limited headquartered?
IBEX Limited is headquartered in United States of America and employs approximately 32,000 people. It has been publicly traded since 2020.