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Freshworks, Inc.

FRSH

Freshworks provides people-first AI service software designed to optimize employee and customer experiences through intuitive, enterprise-grade solutions.

Market cap
$2.99B-24.4%
Revenue$871.2M+15.9%
Net income$180.2M+346%
Free cash flow$238.5M+41.7%
EPS (diluted)$0.61+344%
Trailing twelve months · change vs. prior year

Earnings

Next report

Aug 4, 2026 (In 6 days)
Revenue estimate$233.6M
EPS estimate$0.13

Financials

Q1 2026

Income statement

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Revenue$228.6M+16.5%
Gross profit$193.9M+16.6%
Operating income-$8.1M+22.6%
Net income-$4.8M-269%
EPS (diluted)-$0.02

Balance sheet

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Cash & equivalents$549.3M-7.6%
Total debt$38.8M-2.7%
Total equity$1.0B-4.0%
Total assets$1.6B+4.2%

Cash flow

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Operating cash flow$62.4M+7.6%
CapEx$3.9M+201%
Free cash flow$58.5M+3.2%

Valuation & ratios

Valuation

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Market cap$2.99B-24.4%
Enterprise value$2.48B-32.6%
P/E16.6×
P/S3.4×-1.8×

Profitability

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Gross margin85%+0.6pp
Operating margin1.8%+0.9pp
Net margin20.7%+15.7pp
FCF margin27.4%+5.0pp

Returns & leverage

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Return on equity17.3%+13.5pp
Debt / equity0.0×
Current ratio1.9×-1.0×

Segments

By geography

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North America$107.5M+17.6%
Europe, Middle East and Africa$88.6M+16.9%
Asia Pacific$25.9M+10.8%
Other$6.6M+17.1%

By product

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Subscription services, software licenses and maintenance$226.5M+16.6%
Professional services$2.1M+1.9%

Competitors

Profile

Freshworks provides people-first AI service software designed to optimize employee and customer experiences through intuitive, enterprise-grade solutions. The company offers a unified platform that integrates IT service management, customer support, and sales and marketing automation to drive organizational productivity. Its core value proposition centers on delivering powerful, modern software that is simple to implement and provides rapid time-to-value for businesses of all sizes.

Competitive position

Freshworks positions itself as a modern, user-friendly alternative to complex legacy systems, focusing on rapid deployment and AI-driven productivity across approximately 170 countries.

GeographiesGlobal, North America, Europe, Asia-Pacific
Customer segmentsSmall- and Mid-Sized Businesses (SMB), Mid-Market Enterprises, Large Enterprises
Business modelSubscription SaaS, Freemium, B2B
SuppliersCloud infrastructure providers, Data center operators, Third-party software component vendors
CustomersSmall businesses, Mid-market companies, Global enterprise departments, Governmental organizations
Listed2021
Employees4.9K
CEODennis Woodside
FilingsSEC EDGAR

Questions, answered.

What is Freshworks, Inc.'s market cap?
Freshworks, Inc. (FRSH) has a market capitalization of $3.0B and trades on NASDAQ.
What is Freshworks, Inc.'s revenue and profitability?
Freshworks, Inc. generated $871.2M in trailing twelve-month revenue with net income of $180.2M, representing a net margin of 20.7%. Gross margin stands at 85.0%, with free cash flow of $238.5M. These figures are based on the Q1 2026 filing.
Who are Freshworks, Inc.'s competitors?
Freshworks, Inc.'s key competitors include ServiceNow, Salesforce, Atlassian, and others. These companies compete in similar markets and product categories.
What subsidiaries does Freshworks, Inc. have?
Freshworks, Inc.'s subsidiaries include Device42, FireHydrant.
Where is Freshworks, Inc. headquartered?
Freshworks, Inc. is headquartered in United States of America and employs approximately 4,900 people. It has been publicly traded since 2021.