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eGain

EGAN

eGain Corporation provides a cloud-based customer engagement software platform that leverages artificial intelligence and knowledge management to automate customer service.

Market cap
$175.41M-5.1%
Revenue$92.2M+5.2%
Net income$38.4M+1,228%
EPS (diluted)$1.35+1,400%
Trailing twelve months · change vs. prior year

Earnings

Next report

Sep 3, 2026 (in 2 months)
Revenue estimate$21.8M
EPS estimate$0.04

Financials

Q3 2026

Income statement

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Revenue$22.5M+7.1%
Gross profit$16.5M+15.5%
Operating income$2.0M+7,337%
Net income$2.4M+3,561%
EPS (diluted)$0.09

Balance sheet

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Cash & equivalents$80.5M+17.1%
Total debt$3.1M-17.4%
Total equity$91.6M+77.5%
Total assets$139.7M+31.5%

Cash flow

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CapEx$64.0K-38.5%

Valuation & ratios

Valuation

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Market cap$175.41M-5.1%
Enterprise value$98.08M-21.4%
P/E4.6×-1.1×
P/S1.9×-0.2×

Profitability

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Gross margin73.6%+4.4pp
Operating margin11%+8.3pp
Net margin41.7%+38.4pp

Returns & leverage

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Return on equity53.7%+48.7pp
Debt / equity0.0×
Current ratio2.1×+0.4×

Segments

By geography

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North America$17.6M+6.9%
EMEA$4.9M+7.9%

By product

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License$20.9M+6.9%
Technology Service$1.6M+9.4%

Competitors

Profile

eGain Corporation provides a cloud-based customer engagement software platform that leverages artificial intelligence and knowledge management to automate customer service. The company's core value proposition centers on a composable architecture that enables enterprises to deliver consistent omnichannel experiences across digital, social, and voice channels. Its platform is designed to improve contact center productivity and customer satisfaction through enterprise-grade security and scalable AI-driven insights.

Competitive position

A specialized provider of AI-driven knowledge management and omnichannel engagement, competing through deep domain expertise and high-security certifications like FedRAMP.

GeographiesNorth America, Western Europe, United Kingdom
Customer segmentsEnterprise, Government, Financial Services, Healthcare
Business modelSubscription SaaS, B2B, Professional Services
SuppliersCloud Infrastructure Providers, Third-party Software Component Developers, Data Center Operators
CustomersContact Center Operations, Customer Experience (CX) Departments, Field Service Organizations, Government Agencies
Listed1999
Employees592.0
CEOAshutosh Roy
Websiteegain.com
FilingsSEC EDGAR

Questions, answered.

What is eGain's market cap?
eGain (EGAN) has a market capitalization of $175.4M and trades on NASDAQ.
What is eGain's revenue and profitability?
eGain generated $92.2M in trailing twelve-month revenue with net income of $38.4M, representing a net margin of 41.7%. Gross margin stands at 73.6%. These figures are based on the Q1 2026 filing.
Who are eGain's competitors?
eGain's key competitors include LivePerson, Inc., NICE, Ltd., Freshworks, and others. These companies compete in similar markets and product categories.
Who does eGain partner with?
eGain's notable partners include Internal Revenue Service, Five9, Genesys, and others.
Where is eGain headquartered?
eGain is headquartered in United States of America and employs approximately 592 people. It has been publicly traded since 1999.