What is eGain's gross margin?

eGain (EGAN) reported gross margin of 73.6% in Q1 2026.

How has eGain's gross margin changed year-over-year?

eGain's gross margin increased by 6.3% year-over-year, from 69.2% to 73.6%.

What is the long-term trend for eGain's gross margin?

Over 4 years (2021 to 2025), eGain's gross margin has grown at a -1.8% compound annual growth rate (CAGR), from 75.4% to 70.1%.

What does gross margin mean?

Gross profit (revenue minus cost of revenue) as a percentage of revenue, on a trailing-twelve-month basis. Measures how much of each sales dollar survives the direct cost of producing the goods or services sold.

eGain EGAN Gross margin

Gross margin at other companies

Freshworks, Inc.FRSH

85%+0.6pp

Consensus Cloud Solutions, Inc.CCSI

80.2%+0.5pp

Concentrix CorporationCNXC

34%-1.7pp

PegasystemsPEGA

75%-0.8pp

CNX

PC ConnectionCNXN

18.8%+0.4pp

Information Services GroupIII

43.1%+2.0pp

Other financials

Income statement

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Revenue$22.5M+7.1%

Gross profit$16.5M+15.5%

Operating income$2.0M+7,337%

Net income$2.4M+3,561%

EPS (diluted)$0.09—

Balance sheet

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Cash & equivalents$80.5M+17.1%

Total debt$3.1M-17.4%

Total equity$91.6M+77.5%

Total assets$139.7M+31.5%

Cash flow

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Operating cash flow$10.1M+57.3%

CapEx$64.0K-38.5%

Free cash flow$9.9M+57.1%

Valuation

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Market cap$172.94M-0.9%

Enterprise value$95.61M-17.0%

P/E4.5×-0.9×

P/S1.9×-0.1×

Profitability

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Operating margin11%+8.3pp

Net margin41.7%+38.4pp

FCF margin11.4%—

Returns & leverage

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Return on equity53.7%+48.7pp

Debt / equity0×0.0×

Current ratio2.1×+0.4×

Where this comes from

Calculated from eGain’s reported figures.

gross profit/total revenue=73.6%

Based on trailing twelve months.

The official record: eGain’s 10-Q, filed May 14, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is eGain's gross margin?: eGain (EGAN) reported gross margin of 73.6% in Q1 2026.
How has eGain's gross margin changed year-over-year?: eGain's gross margin increased by 6.3% year-over-year, from 69.2% to 73.6%.
What is the long-term trend for eGain's gross margin?: Over 4 years (2021 to 2025), eGain's gross margin has grown at a -1.8% compound annual growth rate (CAGR), from 75.4% to 70.1%.
What does gross margin mean?: Gross profit (revenue minus cost of revenue) as a percentage of revenue, on a trailing-twelve-month basis. Measures how much of each sales dollar survives the direct cost of producing the goods or services sold.