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Freshworks, Inc. FRSH Professional services — Revenue

Other product segments

Subscription services, software licenses and maintenance
$226.51M+16.6%

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Other financials

Income statement

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Revenue$228.6M+16.5%
Gross profit$193.9M+16.6%
Operating income-$8.1M+22.6%
Net income-$4.8M-269%
EPS (diluted)-$0.02—

Balance sheet

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Cash & equivalents$549.3M-7.6%
Total debt$38.8M-2.7%
Total equity$1.0B-4.0%
Total assets$1.6B+4.2%

Cash flow

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Operating cash flow$62.4M+7.6%
CapEx$3.9M+201%
Free cash flow$58.5M+3.2%

Valuation

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Market cap$3.2B-17.5%
Enterprise value$2.69B-21.5%
P/E17.8×—
P/S3.7×-1.3×

Profitability

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Gross margin85%+0.6pp
Operating margin1.8%+0.9pp
Net margin20.7%+15.7pp
FCF margin27.4%+5.0pp

Returns & leverage

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Return on equity17.3%+13.5pp
Debt / equity0×0.0×
Current ratio1.9×-1.0×

Where this comes from

Reported directly by Freshworks, Inc. in its filing.

Tagged under the XBRL concept us-gaap:RevenueFromContractWithCustomerExcludingAssessedTax.

The source filing: Freshworks, Inc.’s 10-Q, filed May 5, 2026.

Filed
May 5, 2026, 4:31 PM EDT
Fiscal quarter
Q1 FY2026
Calendar quarter
Q1 2026
Accession
0001544522-26-000090
Line itemThree Months Ended March 31, 2026Three Months Ended March 31, 2025
Subscription services, software licenses and maintenance226,513$194,193
Professional services2,1202,080
Total revenue$228,633$196,273

ITEM 1. FINANCIAL STATEMENTS (UNAUDITED)

FAQ

What is Freshworks, Inc.'s professional services — revenue?
Freshworks, Inc. (FRSH) reported professional services — revenue of $2.12M in Q1 2026.
How has Freshworks, Inc.'s professional services — revenue changed year-over-year?
Freshworks, Inc.'s professional services — revenue increased by 1.9% year-over-year, from $2.08M to $2.12M.
What is the long-term trend for Freshworks, Inc.'s professional services — revenue?
Over 4 years (2021 to 2025), Freshworks, Inc.'s professional services — revenue has grown at a -2.8% compound annual growth rate (CAGR), from $10.52M to $9.41M.
What does professional services — revenue mean?
This metric represents the total revenue generated from implementation, consulting, training, and other specialized services provided to customers to assist with the deployment and optimization of software products. It reflects the company's ability to monetize non-subscription support activities that facilitate customer onboarding and long-term product adoption. Monitoring this revenue stream helps assess the demand for auxiliary services that complement the core software-as-a-service platform.

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