Products & Services · Contract with Customer, Liability

Frequent Flyer Program — Contract with Customer, Liability

United Airlines Holdings Frequent Flyer Program — Contract with Customer, Liability increased by 2.0% to $7.93B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 4.5%, from $7.59B to $7.93B. Over 4 years (FY 2021 to FY 2025), Frequent Flyer Program — Contract with Customer, Liability shows an upward trend with a 5.5% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.

Analysis

StatementSegment
Categoryliability
SignalLower is better
VolatilityStable
First reportedQ4 2017
Last reportedQ1 2026

How to read this metric

An increase suggests higher future redemption demand or growth in program engagement, while a decrease may indicate higher redemption rates or changes in program valuation.

Detailed definition

This represents the total deferred revenue obligation arising from loyalty program miles earned by customers that have n...

Peer comparison

Standard across major airlines with loyalty programs, often compared as a percentage of total passenger revenue.

Metric ID: ual_segment_frequent_flyer_program_contract_with_customer_liability

Historical Data

20 periods
 Q2 '21Q3 '21Q4 '21Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26
Value$6.19B$6.22B$6.28B$6.42B$6.50B$6.58B$6.68B$6.86B$7.02B$7.08B$7.14B$7.28B$7.35B$7.37B$7.44B$7.59B$7.67B$7.70B$7.78B$7.93B
QoQ Change+0.5%+1.0%+2.1%+1.2%+1.3%+1.5%+2.8%+2.4%+0.7%+0.9%+1.9%+1.0%+0.2%+0.9%+2.0%+1.0%+0.5%+1.0%+2.0%
YoY Change+5.0%+5.8%+6.3%+6.9%+8.1%+7.6%+7.0%+6.1%+4.7%+4.2%+4.2%+4.3%+4.2%+4.5%+4.5%+4.5%
Range$6.19B$7.93B
CAGR+5.4%
Avg YoY Growth+5.5%
Median YoY Growth+4.8%
Current Streak19+ quarters growth

Frequently Asked Questions

What is United Airlines Holdings's frequent flyer program — contract with customer, liability?
United Airlines Holdings (UAL) reported frequent flyer program — contract with customer, liability of $7.93B in Q1 2026.
How has United Airlines Holdings's frequent flyer program — contract with customer, liability changed year-over-year?
United Airlines Holdings's frequent flyer program — contract with customer, liability increased by 4.5% year-over-year, from $7.59B to $7.93B.
What is the long-term trend for United Airlines Holdings's frequent flyer program — contract with customer, liability?
Over 4 years (2021 to 2025), United Airlines Holdings's frequent flyer program — contract with customer, liability has grown at a 5.5% compound annual growth rate (CAGR), from $24.79B to $30.74B.
What does frequent flyer program — contract with customer, liability mean?
The total value of outstanding loyalty program obligations owed to customers.