United Airlines Holdings Frequent Flyer Program — Contract with Customer, Liability increased by 2.0% to $7.93B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 4.5%, from $7.59B to $7.93B. Over 4 years (FY 2021 to FY 2025), Frequent Flyer Program — Contract with Customer, Liability shows an upward trend with a 5.5% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
An increase suggests higher future redemption demand or growth in program engagement, while a decrease may indicate higher redemption rates or changes in program valuation.
This represents the total deferred revenue obligation arising from loyalty program miles earned by customers that have n...
Standard across major airlines with loyalty programs, often compared as a percentage of total passenger revenue.
ual_segment_frequent_flyer_program_contract_with_customer_liability| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $6.19B | $6.22B | $6.28B | $6.42B | $6.50B | $6.58B | $6.68B | $6.86B | $7.02B | $7.08B | $7.14B | $7.28B | $7.35B | $7.37B | $7.44B | $7.59B | $7.67B | $7.70B | $7.78B | $7.93B |
| QoQ Change | — | +0.5% | +1.0% | +2.1% | +1.2% | +1.3% | +1.5% | +2.8% | +2.4% | +0.7% | +0.9% | +1.9% | +1.0% | +0.2% | +0.9% | +2.0% | +1.0% | +0.5% | +1.0% | +2.0% |
| YoY Change | — | — | — | — | +5.0% | +5.8% | +6.3% | +6.9% | +8.1% | +7.6% | +7.0% | +6.1% | +4.7% | +4.2% | +4.2% | +4.3% | +4.2% | +4.5% | +4.5% | +4.5% |