Operating

Accounts Receivable, Credit Loss Expense (Reversal)

Zoom Video Communications, Inc. Accounts Receivable, Credit Loss Expense (Reversal) decreased by 48.3% to $3.03M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 48.3%, from $5.86M to $3.03M. Over 3 years (FY 2022 to FY 2025), Accounts Receivable, Credit Loss Expense (Reversal) shows a downward trend with a -20.3% CAGR. This is a positive signal — lower values indicate better performance for this metric.

Analysis

StatementCash Flow Statement
SectionOperating
CategoryRisk
SignalLower is better
VolatilityModerate
First reportedQ3 2018
Last reportedQ1 2027May 22, 2026

How to read this metric

An increase may signal deteriorating customer credit health or a more aggressive sales strategy targeting riskier clients.

Detailed definition

This represents the estimated expense for accounts receivable that the company believes will not be collected. It serves...

Peer comparison

Standard metric for any business extending credit terms to customers.

Metric ID: operating_provision_for_doubtful_accounts

Historical Data

18 periods
 Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26Q1 '27
Value$4.06M$22.67M$12.85M$0.00$13.10M$9.11M$6.86M$21.22M$15.43M$0.00$4.52M$18.21M$6.78M$3.34M$3.55M$6.36M$5.86M$3.03M
QoQ Change+459.1%-43.3%-100.0%-30.5%-24.7%+209.5%-27.3%-100.0%+302.7%-62.7%-50.8%+6.2%+79.2%-7.9%-48.3%
YoY Change+223.0%-59.8%-46.6%+17.8%-100.0%-34.1%-14.2%-56.1%-21.6%-65.1%-13.7%-48.3%
Range$0.00$22.67M
CAGR-6.7%
Avg YoY Growth-18.2%
Median YoY Growth-40.4%
Current Streak2 quarters decline

Frequently Asked Questions

What is Zoom Video Communications, Inc.'s accounts receivable, credit loss expense (reversal)?
Zoom Video Communications, Inc. (ZM) reported accounts receivable, credit loss expense (reversal) of $3.03M in Q1 2026.
How has Zoom Video Communications, Inc.'s accounts receivable, credit loss expense (reversal) changed year-over-year?
Zoom Video Communications, Inc.'s accounts receivable, credit loss expense (reversal) decreased by 48.3% year-over-year, from $5.86M to $3.03M.
What is the long-term trend for Zoom Video Communications, Inc.'s accounts receivable, credit loss expense (reversal)?
Over 3 years (2022 to 2025), Zoom Video Communications, Inc.'s accounts receivable, credit loss expense (reversal) has grown at a -20.3% compound annual growth rate (CAGR), from $39.58M to $20.02M.
What does accounts receivable, credit loss expense (reversal) mean?
The estimated cost of customers failing to pay their invoices.