Question 1

What is Five9's accounts receivable, credit loss expense (reversal)?

Accepted Answer

Five9 (FIVN) reported accounts receivable, credit loss expense (reversal) of $235K in Q2 2026.

Question 2

How has Five9's accounts receivable, credit loss expense (reversal) changed year-over-year?

Accepted Answer

Five9's accounts receivable, credit loss expense (reversal) decreased by 55.0% year-over-year, from $522K to $235K.

Question 3

What is the long-term trend for Five9's accounts receivable, credit loss expense (reversal)?

Accepted Answer

Over 4 years (2021 to 2025), Five9's accounts receivable, credit loss expense (reversal) has grown at a 18.9% compound annual growth rate (CAGR), from $808K to $1.62M.

Question 4

What does accounts receivable, credit loss expense (reversal) mean?

Accepted Answer

Accounts Receivable, Credit Loss Expense (Reversal)

Line item	Six Months Ended / June 30, 2026	Six Months Ended / June 30, 2025
Reduction in the carrying amount of right-of-use assets	10,722	10,080
Amortization of deferred contract acquisition costs	48,394	41,528
Accretion of discount on marketable investments	(2,294)	(5,325)
Provision for credit losses	600	945
Stock-based compensation	65,644	81,104
Amortization of discount and issuance costs on convertible senior notes	1,792	2,680
Impairment charges of long-lived assets	8,518	835
Interest on finance lease obligations	345	548

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Five9 FIVN Accounts Receivable, Credit Loss Expense (Reversal)