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Twilio TWLO Accounts Receivable, Credit Loss Expense (Reversal)

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Other financials

Income statement

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Revenue$1.5B+22.0%
Gross profit$725.9M+20.4%
Operating income$84.5M+129%
Net income$1.1B+4,659%
EPS (diluted)$6.68+4,671%

Balance sheet

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Cash & equivalents$823.3M-16.1%
Total debt$1.1B-3.4%
Total equity$9.0B+11.6%
Total assets$10.8B+10.1%

Cash flow

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Operating cash flow$372.4M+34.4%
CapEx$17.9M-16.7%
Free cash flow-$133.6M-97.7%

Valuation

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Market cap$38.4B+171%
Enterprise value$38.65B+170%
P/E31.6×
P/S6.9×+3.9×

Profitability

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Gross margin48.5%-1.4pp
Operating margin5.2%
Net margin1.4%+0.7pp
FCF margin-7.6%-10.9pp

Returns & leverage

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Return on equity0.8%+0.4pp
Debt / equity0.1×0.0×
Current ratio4.6×-0.3×

Where this comes from

Reported directly by Twilio in its filing.

Tagged under the XBRL concept us-gaap:ProvisionForDoubtfulAccounts.

The source filing: Twilio’s 10-K, filed February 24, 2026.

Filed
Feb 24, 2026, 4:16 PM EST
Fiscal year
FY2025
Accession
0001447669-26-000021
CASH FLOWS FROM OPERATING ACTIVITIES:Year Ended December 31, 2025 / (In thousands)Year Ended December 31, 2024 / (In thousands)Year Ended December 31, 2023 / (In thousands)
Stock-based compensation600,407616,607675,857
Amortization of deferred commissions74,53376,34872,892
Realized and unrealized (gains) losses on equity securities(1,016)1,6818,043
Provision for doubtful accounts8,23035,39351,859
Value of shares of Class A common stock issued and donated to charity9,9355,9075,346
Share of losses from equity method investment101,217108,481121,897
Impairment of equity method investment80,629
Impairment of strategic investments8,22046,154

Item 8. Financial Statements and Supplementary Data

FAQ

What is Twilio's accounts receivable, credit loss expense (reversal)?
Twilio (TWLO) reported accounts receivable, credit loss expense (reversal) of $1.87M in Q4 2025.
How has Twilio's accounts receivable, credit loss expense (reversal) changed year-over-year?
Twilio's accounts receivable, credit loss expense (reversal) decreased by 89.2% year-over-year, from $17.27M to $1.87M.
What is the long-term trend for Twilio's accounts receivable, credit loss expense (reversal)?
Over 3 years (2022 to 2025), Twilio's accounts receivable, credit loss expense (reversal) has grown at a -38.3% compound annual growth rate (CAGR), from $35.01M to $8.23M.
What does accounts receivable, credit loss expense (reversal) mean?
Accounts Receivable, Credit Loss Expense (Reversal)

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