Service — Revenue
Cigna Service — Revenue decreased by 1.5% to $4.44B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 14.1%, from $3.90B to $4.44B. Over 4 years (FY 2021 to FY 2025), Service — Revenue shows an upward trend with a 14.2% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
How to read this metric
An increase suggests growth in service-based business lines, such as pharmacy benefit management or administrative services for self-funded employers, which typically carry lower underwriting risk. A decrease may indicate contract losses, reduced service volume, or pricing pressure in the pharmacy benefit management or administrative services market.
Detailed definition
This metric represents the revenue generated from service-based contracts, administrative fees, and non-premium health s...
Peer comparison
Comparable to administrative service fees (ASO fees) or service-based revenue reported by other diversified health insurers and pharmacy benefit managers.
ci_segment_fees_and_other_revenues_revenue_from_contract_with_customerHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $2.45B | $2.53B | $2.64B | $2.54B | $2.76B | $2.73B | $2.86B | $3.07B | $3.31B | $3.20B | $3.05B | $3.33B | $3.65B | $3.89B | $3.93B | $3.90B | $4.14B | $4.38B | $4.51B | $4.44B |
| QoQ Change | — | +3.3% | +4.2% | -3.8% | +8.6% | -1.1% | +4.7% | +7.5% | +7.6% | -3.2% | -4.8% | +9.2% | +9.7% | +6.6% | +1.0% | -0.8% | +6.2% | +5.9% | +2.9% | -1.5% |
| YoY Change | — | — | — | — | +12.5% | +7.7% | +8.3% | +21.0% | +19.9% | +17.2% | +6.6% | +8.3% | +10.3% | +21.6% | +29.0% | +17.1% | +13.4% | +12.6% | +14.8% | +14.1% |
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Frequently Asked Questions
- What is Cigna's service — revenue?
- Cigna (CI) reported service — revenue of $4.44B in Q1 2026.
- How has Cigna's service — revenue changed year-over-year?
- Cigna's service — revenue increased by 14.1% year-over-year, from $3.90B to $4.44B.
- What is the long-term trend for Cigna's service — revenue?
- Over 4 years (2021 to 2025), Cigna's service — revenue has grown at a 14.2% compound annual growth rate (CAGR), from $9.96B to $16.92B.
- What does service — revenue mean?
- Revenue earned from providing administrative and pharmacy management services rather than from collecting insurance premiums.