Professional services and other — Total cost of revenues
Salesforce Professional services and other — Total cost of revenues increased by 7.3% to $633.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 0.5%, from $636.00M to $633.00M. Over 4 years (FY 2022 to FY 2026), Professional services and other — Total cost of revenues shows an upward trend with a 8.7% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
How to read this metric
An increase relative to revenue may signal declining service margins or higher delivery costs, while a decrease suggests improved operational efficiency or better utilization of service personnel.
Detailed definition
This metric captures the direct costs associated with delivering professional services, including personnel costs for co...
Peer comparison
Comparable to 'Cost of Professional Services' or 'Cost of Services' reported by enterprise software peers, reflecting the direct labor and delivery expenses.
crm_segment_professional_services_and_other_total_cost_of_revenuesHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $433.00M | $467.00M | $509.00M | $558.00M | $605.00M | $637.00M | $637.00M | $660.00M | $615.00M | $598.00M | $584.00M | $567.00M | $602.00M | $603.00M | $604.00M | $636.00M | $654.00M | $597.00M | $590.00M | $633.00M |
| QoQ Change | — | +7.9% | +9.0% | +9.6% | +8.4% | +5.3% | +0.0% | +3.6% | -6.8% | -2.8% | -2.3% | -2.9% | +6.2% | +0.2% | +0.2% | +5.3% | +2.8% | -8.7% | -1.2% | +7.3% |
| YoY Change | — | — | — | — | +39.7% | +36.4% | +25.1% | +18.3% | +1.7% | -6.1% | -8.3% | -14.1% | -2.1% | +0.8% | +3.4% | +12.2% | +8.6% | -1.0% | -2.3% | -0.5% |
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Frequently Asked Questions
- What is Salesforce's professional services and other — total cost of revenues?
- Salesforce (CRM) reported professional services and other — total cost of revenues of $633.00M in Q1 2026.
- How has Salesforce's professional services and other — total cost of revenues changed year-over-year?
- Salesforce's professional services and other — total cost of revenues decreased by 0.5% year-over-year, from $636.00M to $633.00M.
- What is the long-term trend for Salesforce's professional services and other — total cost of revenues?
- Over 4 years (2022 to 2026), Salesforce's professional services and other — total cost of revenues has grown at a 8.7% compound annual growth rate (CAGR), from $1.77B to $2.48B.
- What does professional services and other — total cost of revenues mean?
- The total direct costs incurred to deliver consulting, implementation, and training services to customers.