Subscription and support — Total cost of revenues
Salesforce Subscription and support — Total cost of revenues increased by 12.6% to $1.88B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 18.6%, from $1.58B to $1.88B. Over 4 years (FY 2022 to FY 2026), Subscription and support — Total cost of revenues shows an upward trend with a 8.3% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
How to read this metric
An increase relative to revenue may indicate rising infrastructure costs or inefficiencies in service delivery, while a decrease suggests improved operational leverage or economies of scale.
Detailed definition
This metric captures the direct costs associated with delivering subscription services and providing technical support t...
Peer comparison
Comparable to 'Cost of Subscription Revenue' or 'Cost of Services' reported by peer software and cloud infrastructure providers.
crm_segment_subscription_and_support_total_cost_of_revenuesHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $1.12B | $1.15B | $1.34B | $1.46B | $1.44B | $1.49B | $1.45B | $1.44B | $1.51B | $1.52B | $1.57B | $1.58B | $1.56B | $1.56B | $1.50B | $1.58B | $1.61B | $1.65B | $1.67B | $1.88B |
| QoQ Change | — | +2.1% | +16.5% | +9.1% | -1.1% | +3.5% | -2.6% | -0.8% | +4.9% | +0.3% | +3.7% | +0.6% | -1.3% | -0.3% | -3.5% | +5.3% | +1.9% | +2.1% | +1.2% | +12.6% |
| YoY Change | — | — | — | — | +28.3% | +30.0% | +8.7% | -1.1% | +4.9% | +1.7% | +8.3% | +9.8% | +3.3% | +2.7% | -4.5% | +0.0% | +3.3% | +5.7% | +10.9% | +18.6% |
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Frequently Asked Questions
- What is Salesforce's subscription and support — total cost of revenues?
- Salesforce (CRM) reported subscription and support — total cost of revenues of $1.88B in Q1 2026.
- How has Salesforce's subscription and support — total cost of revenues changed year-over-year?
- Salesforce's subscription and support — total cost of revenues increased by 18.6% year-over-year, from $1.58B to $1.88B.
- What is the long-term trend for Salesforce's subscription and support — total cost of revenues?
- Over 4 years (2022 to 2026), Salesforce's subscription and support — total cost of revenues has grown at a 8.3% compound annual growth rate (CAGR), from $4.72B to $6.50B.
- What does subscription and support — total cost of revenues mean?
- The direct expenses incurred to provide and maintain the company's subscription software and support services.