Fortinet Technical Supportand Other — Total Revenue decreased by 1.9% to $510.50M in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 11.6%, from $457.50M to $510.50M. Over 4 years (FY 2021 to FY 2025), Technical Supportand Other — Total Revenue shows an upward trend with a 19.3% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
An increase indicates a growing installed base of customers requiring ongoing support or higher adoption of premium service tiers, while a decrease may suggest churn or a shift in service delivery models.
This metric represents the total revenue generated from technical support services, maintenance contracts, and professio...
Comparable to 'Service Revenue' or 'Support and Maintenance Revenue' reported by other software and cybersecurity firms, which typically exhibit high margins and recurring characteristics.
ftnt_segment_technical_support_and_other_total_revenue| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $229.90M | $242.70M | $275.30M | $270.90M | $289.00M | $311.00M | $339.00M | $339.90M | $362.90M | $374.10M | $402.50M | $407.50M | $423.70M | $438.40M | $460.80M | $457.50M | $476.70M | $493.60M | $520.20M | $510.50M |
| QoQ Change | — | +5.6% | +13.4% | -1.6% | +6.7% | +7.6% | +9.0% | +0.3% | +6.8% | +3.1% | +7.6% | +1.2% | +4.0% | +3.5% | +5.1% | -0.7% | +4.2% | +3.5% | +5.4% | -1.9% |
| YoY Change | — | — | — | — | +25.7% | +28.1% | +23.1% | +25.5% | +25.6% | +20.3% | +18.7% | +19.9% | +16.8% | +17.2% | +14.5% | +12.3% | +12.5% | +12.6% | +12.9% | +11.6% |