Chubb Insurance, Other — Policyholder Account Balance, Surrender and Withdrawal decreased by 8.2% to $45.00M in Q4 2025 compared to the prior quarter. Year-over-year, this metric declined by 40.8%, from $76.00M to $45.00M. Over 4 years (FY 2021 to FY 2025), Insurance, Other — Policyholder Account Balance, Surrender and Withdrawal shows an upward trend with a 29.9% CAGR. This is a positive signal — lower values indicate better performance for this metric.
Lower surrender rates are generally preferred as they indicate higher customer retention and stability.
This measures the total outflows resulting from policyholders voluntarily terminating their contracts or withdrawing fun...
Commonly referred to as 'Surrender Rates' or 'Policy Lapses' in the insurance industry.
cb_segment_insurance_other_policyholder_account_balance_surrender_and_withdrawal| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $16.50M | $16.50M | $16.50M | $17.00M | $18.00M | $4.00M | $45.00M | $15.00M | $20.00M | $78.00M | $79.00M | $77.00M | $76.00M | $49.00M | $76.00M | $51.00M | $43.00M | $49.00M | $45.00M |
| QoQ Change | — | +0.0% | +0.0% | +3.0% | +5.9% | -77.8% | >999% | -66.7% | +33.3% | +290.0% | +1.3% | -2.5% | -1.3% | -35.5% | +55.1% | -32.9% | -15.7% | +14.0% | -8.2% |
| YoY Change | — | — | — | — | +9.1% | -75.8% | +172.7% | -11.8% | +11.1% | >999% | +75.6% | +413.3% | +280.0% | -37.2% | -3.8% | -33.8% | -43.4% | +0.0% | -40.8% |
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