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Salesforce CRM Subscription and support — Total cost of revenues

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MSTRProduct support — Total cost of revenues
$6.19M-15.9%

Other financials

Income statement

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Revenue$11.1B+13.3%
Gross profit$8.6B+13.2%
Operating income$2.3B+20.9%
Net income$2.1B+36.7%
EPS (diluted)$2.42+52.2%

Balance sheet

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Cash & equivalents$8.9B-18.2%
Total debt$42.5B+254%
Total equity$34.2B-43.6%
Total assets$106.68B+8.2%

Cash flow

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Operating cash flow$6.7B+3.5%
CapEx$145.0M-19.0%
Free cash flow$6.6B+4.1%

Valuation

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Market cap$158.05B-33.6%
Enterprise value$191.66B-20.0%
P/E19.7×-16.1×
P/S3.7×-2.3×

Profitability

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Gross margin77.6%+0.3pp
Operating margin20.4%+1.1pp
Net margin18.7%+2.7pp
FCF margin34.2%+1.5pp

Returns & leverage

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Return on equity16.9%+6.6pp
Debt / equity1.2×+1.0×
Current ratio0.8×-0.3×

Where this comes from

Reported directly by Salesforce in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServicesSold.

The source filing: Salesforce’s 10-Q, filed May 28, 2026.

Filed
May 27, 2026, 8:00 PM EDT
Fiscal quarter
Q1 FY2027
Calendar quarter
Q2 2026
Accession
0001108524-26-000127
Professional services and other540532
Total revenues11,1339,829
Cost of revenues (1)(2):
Subscription and support1,9531,611
Professional services and other617654
Total cost of revenues2,5702,265
Gross profit8,5637,564
Operating expenses (1)(2):

Item 1. Financial Statements:

FAQ

What is Salesforce's subscription and support — total cost of revenues?
Salesforce (CRM) reported subscription and support — total cost of revenues of $1.95B in Q1 2026.
How has Salesforce's subscription and support — total cost of revenues changed year-over-year?
Salesforce's subscription and support — total cost of revenues increased by 21.2% year-over-year, from $1.61B to $1.95B.
What is the long-term trend for Salesforce's subscription and support — total cost of revenues?
Over 4 years (2022 to 2026), Salesforce's subscription and support — total cost of revenues has grown at a 7.7% compound annual growth rate (CAGR), from $5.06B to $6.8B.
What does subscription and support — total cost of revenues mean?
This metric captures the direct costs associated with delivering subscription services and providing technical support to customers. It typically includes expenses related to data center operations, cloud infrastructure, customer support personnel, and third-party hosting fees. Monitoring this cost is essential for evaluating the gross margin efficiency of the company's primary service offerings.

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