Skip to content
Screener

Open Text OTEX Customer support — Cost of revenues:

Other product segments

Cloud services and subscriptions
$180.79M+2.6%
Professional service and other
$56.83M-12.2%
License
$4.01M-64.9%

Similar metrics at other companies

Viavi Solutions Inc. logo
VIAVProduct revenue — Cost of revenues:
$141.6M+46.4%
Viavi Solutions Inc. logo
VIAVService revenue — Cost of revenues:
$18.1M-15.0%
AMR
AMRZBuilding Envelope — Cost of revenues:
$511M-3.0%
AMR
AMRZBuilding Materials — Cost of revenues:
$1.23B+10.1%
Remitly Global, Inc. logo
RELYCustomer support and operations — Cost of revenue
$26.64M+6.2%
Remitly Global, Inc. logo
RELYCustomer support and operations, adjusted — Cost of revenue
$26.22M+6.5%

Other financials

Income statement

See full
Revenue$1.3B+2.9%
Gross profit$1.0B+6.7%
Operating income$319.7M+76.1%
Net income$155.7M+440%
EPS (diluted)$0.64+433%

Balance sheet

See full
Cash & equivalents$956.0M-17.4%
Total debt$6.0B-10.1%
Total equity$4.0B+2.2%
Total assets$13.1B-4.8%

Cash flow

See full
Operating cash flow$185.8M+17.5%
CapEx$63.8M+86.5%
Free cash flow$122.0M-1.6%

Valuation

See full
Market cap$6.21B-17.2%
Enterprise value$11.23B-13.6%
P/E9.7×-7.5×
P/S1.2×-0.3×

Profitability

See full
Gross margin73.7%+1.5pp
Operating margin20.6%+3.4pp
Net margin12.3%+3.8pp
FCF margin15.4%+2.1pp

Returns & leverage

See full
Return on equity16.2%+5.5pp
Debt / equity1.5×-0.2×
Current ratio0.8×0.0×

Where this comes from

Reported directly by Open Text in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.

The source filing: Open Text’s 10-K, filed August 6, 2026.

Filed
Aug 6, 2026, 7:08 AM EDT
Fiscal year
FY2026
Accession
0001002638-26-000068
Line itemYear Ended June 30, 2026Year Ended June 30, 2025Year Ended June 30, 2024
Total revenues5,246,4015,168,4055,769,577
Cost of revenues:
Cloud services and subscriptions700,617697,929713,759
Customer support231,670250,310292,733
License25,13231,93925,608
Professional service and other245,912265,160302,527
Amortization of acquired technology-based intangible assets (Note 8)174,609188,780243,922
Total cost of revenues1,377,9401,434,1181,578,549

Item 15. Exhibits and Financial Statement Schedules

FAQ

What is Open Text's customer support — cost of revenues:?
Open Text (OTEX) reported customer support — cost of revenues: of $53.05M in Q2 2026.
How has Open Text's customer support — cost of revenues: changed year-over-year?
Open Text's customer support — cost of revenues: decreased by 16.3% year-over-year, from $63.35M to $53.05M.
What is the long-term trend for Open Text's customer support — cost of revenues:?
Over 4 years (2022 to 2026), Open Text's customer support — cost of revenues: has grown at a 17.5% compound annual growth rate (CAGR), from $121.49M to $231.67M.
What does customer support — cost of revenues: mean?
This metric captures the direct costs associated with delivering customer support services, including personnel, infrastructure, and technical resources required to maintain client operations. Monitoring this figure helps assess the operational efficiency and scalability of the service delivery model. A stable or declining ratio relative to revenue suggests effective cost management and improved service margins.

Ask your AI about Open Text's customer support — cost of revenues:.

Connect your AI assistant and compare segments, right in your chat.

Connect your AI
Harbor at dusk
Claude