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Open Text OTEX Customer support — Cost of revenues:

Other product segments

Cloud services and subscriptions
$177.36M+1.8%
Professional service and other
$63.51M-3.0%
License
$4.98M-33.7%

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MSTRProduct support — Total cost of revenues
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$26.5M+18.8%
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$27.61M+9.7%
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DELLService — Cost of Revenue
$3.21B-3.5%

Other financials

Income statement

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Revenue$1.3B+2.2%
Gross profit$937.3M+4.3%
Operating income$201.2M-3.8%
Net income$172.7M+86.0%
EPS (diluted)$0.70+100%

Balance sheet

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Cash & equivalents$1.3B-1.9%
Total debt$6.4B-3.6%
Total equity$4.0B-4.0%
Total assets$13.3B-3.1%

Cash flow

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Operating cash flow$354.6M-11.8%
CapEx$49.7M+75.0%
Free cash flow$304.9M-18.4%

Valuation

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Market cap$5.02B-16.4%
Enterprise value$10.18B-10.9%
P/E9.7×+0.6×
P/S-0.2×

Profitability

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Gross margin73.1%+0.8pp
Operating margin18.1%+0.8pp
Net margin9.9%-2.6pp
FCF margin15.5%+2.0pp

Returns & leverage

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Return on equity12.8%-3.1pp
Debt / equity1.6×0.0×
Current ratio0.9×+0.1×

Where this comes from

Reported directly by Open Text in its filing.

Tagged under the XBRL concept us-gaap:CostOfGoodsAndServiceExcludingDepreciationDepletionAndAmortization.

The official record: Open Text’s 10-Q, filed May 7, 2026, on SEC EDGAR. View the filing →

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Questions, answered.

What is Open Text's customer support — cost of revenues:?
Open Text (OTEX) reported customer support — cost of revenues: of $56.06M in Q1 2026.
How has Open Text's customer support — cost of revenues: changed year-over-year?
Open Text's customer support — cost of revenues: decreased by 9.2% year-over-year, from $61.73M to $56.06M.
What is the long-term trend for Open Text's customer support — cost of revenues:?
Over 4 years (2021 to 2025), Open Text's customer support — cost of revenues: has grown at a 19.5% compound annual growth rate (CAGR), from $122.75M to $250.31M.
What does customer support — cost of revenues: mean?
This metric captures the direct costs associated with delivering customer support services, including personnel, infrastructure, and technical resources required to maintain client operations. Monitoring this figure helps assess the operational efficiency and scalability of the service delivery model. A stable or declining ratio relative to revenue suggests effective cost management and improved service margins.