The Travelers Companies Business Insurance — Claims and claim adjustment expenses increased by 10.4% to $3.53B in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 4.7%, from $3.71B to $3.53B. Over 3 years (FY 2022 to FY 2025), Business Insurance — Claims and claim adjustment expenses shows an upward trend with a 9.1% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
A decrease relative to premiums indicates improved underwriting discipline or favorable loss trends, while an increase suggests rising loss severity or frequency.
This represents the costs incurred by the Business Insurance segment to settle insurance claims and the associated admin...
The most critical expense metric for any P&C insurance segment.
trv_segment_business_insurance_claims_and_claim_adjustment_expenses| Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $2.73B | $2.73B | $2.73B | $2.73B | $3.17B | $3.17B | $3.17B | $3.17B | $3.33B | $3.47B | $3.70B | $3.18B | $3.71B | $3.58B | $3.67B | $3.20B | $3.53B |
| QoQ Change | — | +0.0% | +0.0% | +0.0% | +16.4% | +0.0% | +0.0% | +0.0% | +4.9% | +4.2% | +6.5% | -14.0% | +16.5% | -3.3% | +2.3% | -12.8% | +10.4% |
| YoY Change | — | — | — | — | +16.4% | +16.4% | +16.4% | +16.4% | +4.9% | +9.4% | +16.5% | +0.2% | +11.2% | +3.3% | -0.8% | +0.6% | -4.7% |