Personal Insurance — Claims and claim adjustment expenses
The Travelers Companies Personal Insurance — Claims and claim adjustment expenses increased by 10.9% to $2.41B in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 37.7%, from $3.87B to $2.41B. Over 3 years (FY 2022 to FY 2025), Personal Insurance — Claims and claim adjustment expenses shows relatively stable performance with a 2.3% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
How to read this metric
A decrease relative to premiums is favorable, indicating better underwriting results and lower loss severity or frequency.
Detailed definition
This represents the costs incurred by the personal insurance segment to settle claims and the associated expenses for in...
Peer comparison
Comparable to 'Losses and Loss Adjustment Expenses' (LAE) in standard P&C insurance financial reporting.
trv_segment_personal_insurance_claims_and_claim_adjustment_expensesHistorical Data
| Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $2.64B | $2.64B | $2.64B | $2.64B | $3.01B | $3.01B | $3.01B | $3.01B | $2.90B | $3.43B | $2.86B | $2.42B | $3.87B | $2.79B | $2.48B | $2.17B | $2.41B |
| QoQ Change | — | +0.0% | +0.0% | +0.0% | +13.9% | +0.0% | +0.0% | +0.0% | -3.7% | +18.4% | -16.7% | -15.2% | +59.6% | -27.9% | -11.2% | -12.2% | +10.9% |
| YoY Change | — | — | — | — | +13.9% | +13.9% | +13.9% | +13.9% | -3.7% | +14.0% | -5.0% | -19.5% | +33.5% | -18.7% | -13.3% | -10.3% | -37.7% |
Similar Metrics at Other Companies
Frequently Asked Questions
- What is The Travelers Companies's personal insurance — claims and claim adjustment expenses?
- The Travelers Companies (TRV) reported personal insurance — claims and claim adjustment expenses of $2.41B in Q1 2026.
- How has The Travelers Companies's personal insurance — claims and claim adjustment expenses changed year-over-year?
- The Travelers Companies's personal insurance — claims and claim adjustment expenses decreased by 37.7% year-over-year, from $3.87B to $2.41B.
- What is the long-term trend for The Travelers Companies's personal insurance — claims and claim adjustment expenses?
- Over 3 years (2022 to 2025), The Travelers Companies's personal insurance — claims and claim adjustment expenses has grown at a 2.3% compound annual growth rate (CAGR), from $10.57B to $11.30B.
- What does personal insurance — claims and claim adjustment expenses mean?
- The total costs paid out for insurance claims and the expenses related to managing those claims.