Discontinued — last reported Q4 '25
Products & Services · Number of customers in service
Water and Wastewater Services — Number of customers in service
American Water Works Water and Wastewater Services — Number of customers in service decreased by 69.9% to $20.90K in Q4 2025 compared to the prior quarter. Year-over-year, this metric declined by 69.9%, from $69.50K to $20.90K. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
StatementSegment
CategoryGrowth
SignalHigher is better
VolatilityStable
First reportedQ4 2021
Last reportedQ4 2025
Rolls up toNumber of customers in service
How to read this metric
An increase indicates successful customer acquisition or infrastructure expansion, while a decrease may signal customer churn or service consolidation.
Detailed definition
This metric represents the total count of active service connections for water and wastewater utilities. It serves as a...
Peer comparison
Commonly reported by all regulated water and electric utilities as a measure of scale and market penetration.
Metric ID:
awk_segment_water_and_wastewater_services_number_of_customers_in_serviceHistorical Data
8 periods
| Q4 '21 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q4 '24 | Q4 '25 | |
|---|---|---|---|---|---|---|---|---|
| Value | 20K | 70K | 1.4K | 7.1K | 7.9K | 18.1K | 69.5K | 20.9K |
| QoQ Change | — | +250.0% | -98.0% | +407.1% | +11.3% | +129.1% | +284.0% | -69.9% |
| YoY Change | — | +250.0% | — | — | — | -74.1% | +284.0% | -69.9% |
Range1.4K – 70K
CAGR+2.5%
Avg YoY Growth+97.5%
Median YoY Growth+90.0%
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Frequently Asked Questions
- What is American Water Works's water and wastewater services — number of customers in service?
- American Water Works (AWK) reported water and wastewater services — number of customers in service of $20.90K in Q4 2025.
- How has American Water Works's water and wastewater services — number of customers in service changed year-over-year?
- American Water Works's water and wastewater services — number of customers in service decreased by 69.9% year-over-year, from $69.50K to $20.90K.
- What does water and wastewater services — number of customers in service mean?
- The total number of active utility service connections.