Consumer Banking — Labor and Related Expense

Business Segments · Labor and Related Expense

Bank of America Consumer Banking — Labor and Related Expense decreased by 20.0% to $1.22B in Q4 2025 compared to the prior quarter. Year-over-year, this metric declined by 28.0%, from $1.70B to $1.22B. Over 3 years (FY 2022 to FY 2025), Consumer Banking — Labor and Related Expense shows relatively stable performance with a -0.8% CAGR. This is a positive signal — lower values indicate better performance for this metric.

Analysis

StatementSegment
CategoryEfficiency
SignalLower is better
VolatilityStable
First reportedQ1 2022
Last reportedQ4 2025

How to read this metric

Rising costs may indicate headcount growth or wage inflation, while declining costs could signal efficiency initiatives or automation.

Detailed definition

The total costs associated with employee compensation, including salaries, benefits, and incentives for staff within the...

Peer comparison

Standard operating expense category for all service-oriented financial institutions.

Metric ID: bac_segment_consumer_banking_labor_and_related_expense

Historical Data

16 periods
 Q1 '22Q2 '22Q3 '22Q4 '22Q1 '23Q2 '23Q3 '23Q4 '23Q1 '24Q2 '24Q3 '24Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25
Value$1.55B$1.55B$1.55B$1.55B$1.62B$1.62B$1.62B$1.62B$1.64B$1.58B$1.50B$1.70B$1.69B$1.63B$1.53B$1.22B
QoQ Change+0.0%+0.0%+0.0%+4.4%+0.0%+0.0%+0.0%+0.9%-3.2%-5.1%+13.0%-0.8%-3.3%-6.3%-20.0%
YoY Change+4.4%+4.4%+4.4%+4.4%+0.9%-2.4%-7.4%+4.7%+2.9%+2.8%+1.6%-28.0%
Range$1.22B$1.70B
CAGR-6.2%
Avg YoY Growth-0.6%
Median YoY Growth+2.9%
Current Streak4 quarters decline

Frequently Asked Questions

What is Bank of America's consumer banking — labor and related expense?
Bank of America (BAC) reported consumer banking — labor and related expense of $1.22B in Q4 2025.
How has Bank of America's consumer banking — labor and related expense changed year-over-year?
Bank of America's consumer banking — labor and related expense decreased by 28.0% year-over-year, from $1.70B to $1.22B.
What is the long-term trend for Bank of America's consumer banking — labor and related expense?
Over 3 years (2022 to 2025), Bank of America's consumer banking — labor and related expense has grown at a -0.8% compound annual growth rate (CAGR), from $6.22B to $6.06B.
What does consumer banking — labor and related expense mean?
The total cost of staff salaries and benefits for the consumer banking division.

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