Other
Customer refunds and credits
IDEX Customer refunds and credits increased by 11.1% to $50.90M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 11.9%, from $57.80M to $50.90M. Over 3 years (FY 2022 to FY 2025), Customer refunds and credits shows relatively stable performance with a 0.8% CAGR. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
StatementBalance Sheet Statement
SectionOther
CategoryRisk
SignalLower is better
VolatilityModerate
First reportedQ4 2022
Last reportedQ1 2026Apr 29, 2026
How to read this metric
An increase indicates a growing obligation to return funds to customers, which may impact future cash flows.
Detailed definition
This represents obligations to refund customers or provide credits based on contractual terms or regulatory adjustments....
Peer comparison
Common in regulated utilities; peers will report similar customer-related refund liabilities.
Metric ID:
other_contract_with_customer_refund_liability_currentHistorical Data
13 periods
| Q4 '22 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $44.70M | $51.30M | $48.90M | $55.90M | $62.40M | $59.10M | $65.00M | $50.70M | $57.80M | $53.00M | $45.70M | $45.80M | $50.90M |
| QoQ Change | — | +14.8% | -4.7% | +14.3% | +11.6% | -5.3% | +10.0% | -22.0% | +14.0% | -8.3% | -13.8% | +0.2% | +11.1% |
| YoY Change | — | — | — | +25.1% | — | +15.2% | +32.9% | -9.3% | -7.4% | -10.3% | -29.7% | -9.7% | -11.9% |
Range$44.70M – $65.00M
CAGR+4.4%
Avg YoY Growth-0.6%
Median YoY Growth-9.3%
Current Streak2 quarters growth
Customer refunds and credits at Other Companies
Frequently Asked Questions
- What is IDEX's customer refunds and credits?
- IDEX (IEX) reported customer refunds and credits of $50.90M in Q1 2026.
- How has IDEX's customer refunds and credits changed year-over-year?
- IDEX's customer refunds and credits decreased by 11.9% year-over-year, from $57.80M to $50.90M.
- What is the long-term trend for IDEX's customer refunds and credits?
- Over 3 years (2022 to 2025), IDEX's customer refunds and credits has grown at a 0.8% compound annual growth rate (CAGR), from $44.70M to $45.80M.
- What does customer refunds and credits mean?
- Liabilities representing money owed back to customers through refunds or credits.