Operating
Customer refunds
Southern Company Customer refunds increased by 105.3% to $5.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 105.3%, from -$95.00M to $5.00M. This increase may warrant attention — for this metric, lower values are generally preferred.
Analysis
StatementCash Flow Statement
SectionOperating
CategoryEfficiency
SignalLower is better
VolatilityModerate
First reportedQ1 2018
Last reportedQ1 2026Apr 30, 2026
How to read this metric
Higher refunds indicate regulatory pressure or the resolution of over-collected fuel/operating costs, potentially impacting short-term cash flow.
Detailed definition
Captures cash outflows returned to customers due to regulatory adjustments, over-collections, or rate settlements. It re...
Peer comparison
Common in regulated utilities; reflects the outcome of rate cases and regulatory oversight.
Metric ID:
operating_increase_decrease_in_customer_refundsHistorical Data
5 periods
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '25 | Q1 '26 | |
|---|---|---|---|---|---|
| Value | -$59.00M | $1.00M | $188.00M | -$95.00M | $5.00M |
| QoQ Change | — | +101.7% | >999% | -150.5% | +105.3% |
| YoY Change | — | — | — | — | +105.3% |
Range-$95.00M – $188.00M
CAGR-91.5%
Avg YoY Growth+105.3%
Median YoY Growth+105.3%
Customer refunds at Other Companies
Frequently Asked Questions
- What is Southern Company's customer refunds?
- Southern Company (SO) reported customer refunds of $5.00M in Q1 2026.
- How has Southern Company's customer refunds changed year-over-year?
- Southern Company's customer refunds increased by 105.3% year-over-year, from -$95.00M to $5.00M.
- What does customer refunds mean?
- Cash returned to customers as a result of regulatory or billing adjustments.