Discontinued — last reported Q2 '18
Products & Services · Number Of Customer Accounts
Direct Connections — Number Of Customer Accounts
Analysis
StatementSegment
CategoryGrowth
SignalHigher is better
VolatilityStable
First reportedQ2 2018
Last reportedQ2 2018
How to read this metric
An increase indicates growth in the customer base and potential for recurring revenue, while a decrease may signal customer churn or consolidation in the service area.
Detailed definition
This metric represents the total count of active service points or customer accounts receiving water or wastewater utili...
Peer comparison
Commonly reported by water, gas, and electric utilities as 'total customers' or 'active service connections' to measure scale and infrastructure utilization.
Metric ID:
awk_segment_direct_connections_number_of_customer_accountsSimilar Metrics at Other Companies
Frequently Asked Questions
- What does direct connections — number of customer accounts mean?
- The total number of individual customer accounts or service connections actively receiving utility services.