Discontinued — last reported Q4 '23
The Hartford Financial Services Group Homeowners — 2nd Year increased by 5.3% to 25.7% in Q4 2023 compared to the prior quarter. This is a positive signal — higher values indicate stronger performance for this metric.
Higher values indicate strong customer retention and satisfaction following the initial policy term.
This metric tracks the performance or retention of homeowners insurance policies during their second year of coverage. I...
Similar to second-year retention or renewal metrics used by property and casualty insurance peers.
hig_segment_homeowners_2nd_year| Q4 '21 | Q4 '22 | Q4 '23 | |
|---|---|---|---|
| Value | 23.5% | 24.4% | 25.7% |
| QoQ Change | — | +3.8% | +5.3% |
| YoY Change | — | +3.8% | +5.3% |