Universal Life — Policyholder Account Balance, Surrender and Withdrawal
The Hartford Financial Services Group Universal Life — Policyholder Account Balance, Surrender and Withdrawal remained flat by 0.0% to $1.00M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 50.0%, from $2.00M to $1.00M. Over 4 years (FY 2021 to FY 2025), Universal Life — Policyholder Account Balance, Surrender and Withdrawal shows a downward trend with a -13.7% CAGR. This is a positive signal — lower values indicate better performance for this metric.
Analysis
How to read this metric
Lower surrender rates are generally positive, indicating high customer loyalty and product stickiness, while high surrenders signal potential churn risk.
Detailed definition
The total amount of funds withdrawn or surrendered by policyholders from their Universal Life accounts during the period...
Peer comparison
Standard industry metric often referred to as 'Surrender Benefits' or 'Policyholder Withdrawals'.
hig_segment_universal_life_policyholder_account_balance_surrender_and_withdrawalHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $2.25M | $2.25M | $2.25M | $1.00M | $1.00M | $1.00M | $1.00M | $1.00M | $1.00M | $2.00M | $2.00M | $1.00M | $3.00M | $0.00 | $1.00M | $2.00M | $1.00M | $1.00M | $1.00M | $1.00M |
| QoQ Change | — | +0.0% | +0.0% | -55.6% | +0.0% | +0.0% | +0.0% | +0.0% | +0.0% | +100.0% | +0.0% | -50.0% | +200.0% | -100.0% | — | +100.0% | -50.0% | +0.0% | +0.0% | +0.0% |
| YoY Change | — | — | — | — | -55.6% | -55.6% | -55.6% | +0.0% | +0.0% | +100.0% | +100.0% | +0.0% | +200.0% | -100.0% | -50.0% | +100.0% | -66.7% | — | +0.0% | -50.0% |
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Frequently Asked Questions
- What is The Hartford Financial Services Group's universal life — policyholder account balance, surrender and withdrawal?
- The Hartford Financial Services Group (HIG) reported universal life — policyholder account balance, surrender and withdrawal of $1.00M in Q1 2026.
- How has The Hartford Financial Services Group's universal life — policyholder account balance, surrender and withdrawal changed year-over-year?
- The Hartford Financial Services Group's universal life — policyholder account balance, surrender and withdrawal decreased by 50.0% year-over-year, from $2.00M to $1.00M.
- What is the long-term trend for The Hartford Financial Services Group's universal life — policyholder account balance, surrender and withdrawal?
- Over 4 years (2021 to 2025), The Hartford Financial Services Group's universal life — policyholder account balance, surrender and withdrawal has grown at a -13.7% compound annual growth rate (CAGR), from $9.00M to $5.00M.
- What does universal life — policyholder account balance, surrender and withdrawal mean?
- The total value of funds removed from policies by customers through withdrawals or contract terminations.