Discontinued — last reported Q1 '16
Business Segments · Operating Income
Customersupportservices Member — Operating Income
Analysis
StatementSegment
CategoryProfitability
SignalHigher is better
VolatilityModerate
First reportedQ4 2014
Last reportedQ1 2016
Rolls up toOperating Income
How to read this metric
An increase indicates improved operational efficiency or higher service margins, while a decrease suggests rising costs or pricing pressure.
Detailed definition
This metric measures the profitability of the customer support and services segment by subtracting operating expenses fr...
Peer comparison
Comparable to segment operating profit margins in peer companies that provide recurring service and maintenance contracts.
Metric ID:
keys_segment_customersupportservices_member_operating_income_lossSimilar Metrics at Other Companies
Frequently Asked Questions
- What does customersupportservices member — operating income mean?
- The profit or loss generated by the customer support and services business before interest and taxes.