Discontinued — last reported Q3 '20
Lowe's Companies Customer refunds and credits decreased by 1.9% to $207.00M in Q3 2025 compared to the prior quarter. Year-over-year, this metric declined by 2.4%, from $212.00M to $207.00M. Over 4 years (FY 2021 to FY 2025), Customer refunds and credits shows a downward trend with a -9.8% CAGR. This is a positive signal — lower values indicate better performance for this metric.
An increase indicates a growing obligation to return funds to customers, which may impact future cash flows.
This represents obligations to refund customers or provide credits based on contractual terms or regulatory adjustments....
Common in regulated utilities; peers will report similar customer-related refund liabilities.
other_contract_with_customer_refund_liability_current| Q1 '21 | Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $374.00M | $303.00M | $315.00M | $245.00M | $363.00M | $302.00M | $302.00M | $234.00M | $318.00M | $256.00M | $241.00M | $191.00M | $280.00M | $207.00M | $212.00M | $167.00M | $245.00M | $211.00M | $207.00M |
| QoQ Change | — | -19.0% | +4.0% | -22.2% | +48.2% | -16.8% | +0.0% | -22.5% | +35.9% | -19.5% | -5.9% | -20.7% | +46.6% | -26.1% | +2.4% | -21.2% | +46.7% | -13.9% | -1.9% |
| YoY Change | — | — | — | — | -2.9% | -0.3% | -4.1% | -4.5% | -12.4% | -15.2% | -20.2% | -18.4% | -11.9% | -19.1% | -12.0% | -12.6% | -12.5% | +1.9% | -2.4% |