Discontinued — last reported Q3 '18
Products & Services · Cost of Goods Sold
Maintenance — Cost of Goods Sold
Analysis
StatementSegment
CategoryProfitability
SignalLower is better
VolatilityModerate
First reportedQ3 2017
Last reportedQ3 2018
Rolls up toTotal Cost of Revenue
How to read this metric
An increase relative to revenue may signal rising service delivery costs or inefficiencies, while a decrease relative to revenue suggests improved operational leverage in the support organization.
Detailed definition
This metric captures the direct costs associated with delivering maintenance and support services, including personnel c...
Peer comparison
Comparable to 'Cost of Services' or 'Cost of Support Revenue' found in the income statements of technology infrastructure providers.
Metric ID:
ntap_segment_maintenance_cost_of_goods_and_services_soldSimilar Metrics at Other Companies
Frequently Asked Questions
- What does maintenance — cost of goods sold mean?
- The direct expenses incurred to provide technical support and maintenance services to customers.