Discontinued — last reported Q2 '21
An increase relative to revenue may signal rising service delivery costs or inefficiencies, while a decrease suggests improved operational leverage in the support organization.
This metric captures the direct costs incurred to deliver software maintenance and support services, including personnel...
Comparable to cost of services or cost of support metrics found in the financial statements of software-as-a-service and enterprise infrastructure companies.
ntap_segment_software_support_cost_of_goods_and_services_sold| FY'21 | |
|---|---|
| Value | $95.00M |