Franchise revenues — Customer services
Rollins Franchise revenues — Customer services decreased by 9.7% to $3.65M in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 3.1%, from $3.77M to $3.65M. Over 4 years (FY 2021 to FY 2025), Franchise revenues — Customer services shows relatively stable performance with a 0.8% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
How to read this metric
An increase suggests higher demand for support services or expanded service offerings, while a decrease may indicate reduced service utilization or a shift in the franchise business model.
Detailed definition
This metric represents the revenue generated specifically from customer service activities within the franchise business...
Peer comparison
Comparable to service-based revenue streams in other franchise-heavy business models, often benchmarked against total franchise support fees.
rol_segment_franchise_revenues_customer_servicesHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $3.88M | $3.88M | $3.88M | $3.74M | $4.16M | $4.07M | $3.64M | $3.79M | $4.30M | $4.29M | $4.12M | $3.96M | $4.45M | $4.28M | $4.25M | $3.77M | $3.91M | $4.31M | $4.04M | $3.65M |
| QoQ Change | — | +0.0% | +0.0% | -3.8% | +11.2% | -2.1% | -10.5% | +4.0% | +13.6% | -0.3% | -4.0% | -3.8% | +12.2% | -3.7% | -0.8% | -11.2% | +3.7% | +10.3% | -6.2% | -9.7% |
| YoY Change | — | — | — | — | +7.0% | +4.8% | -6.3% | +1.3% | +3.6% | +5.5% | +13.2% | +4.6% | +3.3% | -0.2% | +3.1% | -4.8% | -12.1% | +0.7% | -4.8% | -3.1% |
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Frequently Asked Questions
- What is Rollins's franchise revenues — customer services?
- Rollins (ROL) reported franchise revenues — customer services of $3.65M in Q1 2026.
- How has Rollins's franchise revenues — customer services changed year-over-year?
- Rollins's franchise revenues — customer services decreased by 3.1% year-over-year, from $3.77M to $3.65M.
- What is the long-term trend for Rollins's franchise revenues — customer services?
- Over 4 years (2021 to 2025), Rollins's franchise revenues — customer services has grown at a 0.8% compound annual growth rate (CAGR), from $15.53M to $16.03M.
- What does franchise revenues — customer services mean?
- Revenue earned from providing customer service and support activities within the franchise segment.