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Business Segments31 metrics

Interest Income5 segments Interest Expense5 segments Interest Income (Expense), Operating5 segments Mortgage banking activities, net, excluding risk management derivatives5 segments Risk management derivatives (losses) gains, net5 segments Mortgage banking activities, net5 segments Investment fair value changes, net5 segments HEI income, net5 segments Servicing income, net5 segments Fee income, net5 segments Other income, net7 segments Realized gains, net5 segments Noninterest Income, Net5 segments General and Administrative Expense5 segments Portfolio Management Costs5 segments Loan Acquisition Costs5 segments Other Expenses5 segments Income Tax Expense (Benefit)5 segments Net (Loss) Income5 segments Dividends, Preferred Stock5 segments Net (loss) income (related) available to common stockholders5 segments Total Assets5 segments Increase (Decrease) in Fair Value Adjustments on Assets3 segments Increase (Decrease) in Fair Value of Price Risk Fair Value Hedging Instruments3 segments Net Interest Income1 segments Other income (loss), net1 segments Net Income1 segments Financing receivables nonaccrual1 segments Allowance for credit loss1 segments Home equity investments1 segments Other (loss) income, net2 segments