Synchrony Financial Business Segments — Net charge-offs decreased by 1.5% to $1.35B in Q1 2026 compared to the prior quarter. Year-over-year, this metric declined by 15.2%, from $1.59B to $1.35B. Over 3 years (FY 2022 to FY 2025), Business Segments — Net charge-offs shows an upward trend with a 30.7% CAGR. This is a positive signal — lower values indicate better performance for this metric.
An increase indicates rising credit risk and potential portfolio quality issues, while a decrease suggests improved borrower repayment behavior.
The value of loans that the company has deemed uncollectible and removed from its balance sheet, net of any recoveries....
Standard 'Net Charge-Offs' (NCOs) across the consumer lending industry.
syf_segment_synchrony_segment_net_charge_offs| Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $634.00M | $634.00M | $634.00M | $634.00M | $1.16B | $1.16B | $1.16B | $1.16B | $1.59B | $1.62B | $1.55B | $1.66B | $1.59B | $1.41B | $1.30B | $1.37B | $1.35B |
| QoQ Change | — | +0.0% | +0.0% | +0.0% | +82.2% | +0.0% | +0.0% | +0.0% | +37.2% | +2.3% | -4.2% | +7.0% | -4.4% | -11.1% | -8.0% | +5.3% | -1.5% |
| YoY Change | — | — | — | — | +82.2% | +82.2% | +82.2% | +82.2% | +37.2% | +40.3% | +34.5% | +43.8% | +0.2% | -13.0% | -16.4% | -17.7% | -15.2% |