Fiber Broadband Services — Customer contracts service term

How to read this metric

An increase in average contract term typically signals improved revenue predictability and higher customer switching costs, while a decrease may indicate a shift toward more flexible, month-to-month service models to remain competitive.

Detailed definition

Peer comparison

Peers in the telecommunications sector often report similar metrics under 'average contract duration' or 'term commitment profile' to demonstrate the stickiness of their broadband subscriber base.