Service — Revenue
Willis Towers Watson Service — Revenue decreased by 17.9% to $2.34B in Q1 2026 compared to the prior quarter. Year-over-year, this metric grew by 8.4%, from $2.16B to $2.34B. Over 4 years (FY 2021 to FY 2025), Service — Revenue shows relatively stable performance with a 1.8% CAGR. This decline may warrant attention — for this metric, higher values are generally preferred.
Analysis
How to read this metric
An increase indicates growing demand for the segment's services or successful pricing strategies, while a decrease may signal market share loss or reduced client spending.
Detailed definition
This metric represents the total gross revenue generated by the Service business segment from contracts with customers,...
Peer comparison
This is comparable to 'Service Revenue' or 'Consulting Revenue' reported by professional services firms and global advisory peers.
wtw_segment_service_revenue_from_contract_with_customer_excluding_assessed_taxHistorical Data
| Q2 '21 | Q3 '21 | Q4 '21 | Q1 '22 | Q2 '22 | Q3 '22 | Q4 '22 | Q1 '23 | Q2 '23 | Q3 '23 | Q4 '23 | Q1 '24 | Q2 '24 | Q3 '24 | Q4 '24 | Q1 '25 | Q2 '25 | Q3 '25 | Q4 '25 | Q1 '26 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Value | $2.04B | $1.95B | $2.61B | $2.13B | $1.96B | $1.91B | $2.65B | $2.18B | $2.10B | $2.11B | $2.82B | $2.28B | $2.20B | $2.22B | $2.95B | $2.16B | $2.19B | $2.23B | $2.85B | $2.34B |
| QoQ Change | — | -4.5% | +34.2% | -18.4% | -8.0% | -2.8% | +39.0% | -17.9% | -3.6% | +0.5% | +34.0% | -19.4% | -3.3% | +1.1% | +32.7% | -26.8% | +1.5% | +1.6% | +28.1% | -17.9% |
| YoY Change | — | — | — | — | -3.8% | -2.1% | +1.4% | +2.0% | +6.9% | +10.5% | +6.6% | +4.6% | +4.9% | +5.5% | +4.5% | -5.1% | -0.3% | +0.1% | -3.4% | +8.4% |
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Frequently Asked Questions
- What is Willis Towers Watson's service — revenue?
- Willis Towers Watson (WTW) reported service — revenue of $2.34B in Q1 2026.
- How has Willis Towers Watson's service — revenue changed year-over-year?
- Willis Towers Watson's service — revenue increased by 8.4% year-over-year, from $2.16B to $2.34B.
- What is the long-term trend for Willis Towers Watson's service — revenue?
- Over 4 years (2021 to 2025), Willis Towers Watson's service — revenue has grown at a 1.8% compound annual growth rate (CAGR), from $8.78B to $9.43B.
- What does service — revenue mean?
- The total revenue earned by the Service segment from customer contracts, excluding taxes.