What is Salesforce's agentforce service — total revenues?

Salesforce (CRM) reported agentforce service — total revenues of $2.50B in Q4 2025.

How has Salesforce's agentforce service — total revenues changed year-over-year?

Salesforce's agentforce service — total revenues increased by 9.0% year-over-year, from $2.29B to $2.50B.

What does agentforce service — total revenues mean?

Total revenue earned from the company's AI-powered autonomous customer service automation platform.

Agentforce Service — Total revenues

Salesforce Agentforce Service — Total revenues increased by 9.0% to $2.50B in Q4 2025 compared to the prior quarter. Year-over-year, this metric grew by 9.0%, from $2.29B to $2.50B. This is a positive signal — higher values indicate stronger performance for this metric.

Analysis

StatementSegment

CategoryGrowth

SignalHigher is better

VolatilityModerate

First reportedQ2 2023

Last reportedQ4 2025

Rolls up toTotal Revenue

How to read this metric

An increase indicates strong enterprise adoption of AI-driven service automation, while a decrease may signal competitive pressure or slower-than-expected integration of autonomous agents into existing customer workflows.

Detailed definition

This metric represents the total revenue generated from the Agentforce Service product line, which leverages autonomous...

Peer comparison

Comparable to AI-driven automation revenue or specialized SaaS service module revenue at other enterprise software companies.

Metric ID: crm_segment_agentforce_service_total_revenues

Historical Data

6 periods

	Q2 '23	Q3 '23	Q4 '23	Q1 '24	Q4 '24	Q4 '25
Value	$2.06B	$2.06B	$2.06B	$2.06B	$2.29B	$2.50B
QoQ Change	—	+0.0%	+0.0%	+0.0%	+11.0%	+9.0%
YoY Change	—	—	—	—	+11.0%	+9.0%

Range$2.06B – $2.50B

CAGR+16.5%

Avg YoY Growth+10.0%

Median YoY Growth+10.0%

Current Streak5+ quarters growth

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Frequently Asked Questions

What is Salesforce's agentforce service — total revenues?: Salesforce (CRM) reported agentforce service — total revenues of $2.50B in Q4 2025.
How has Salesforce's agentforce service — total revenues changed year-over-year?: Salesforce's agentforce service — total revenues increased by 9.0% year-over-year, from $2.29B to $2.50B.
What does agentforce service — total revenues mean?: Total revenue earned from the company's AI-powered autonomous customer service automation platform.